Site lagging and items not being added to my watchlist

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  • Updated 4 months ago
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Whenever I add a title to my watch list, the green tick disappears after a few seconds and the title is taken off my watchlist. I have exactly 10 000 titles and I have not been able to increase this number in a long while. The site also lags when I log on, regardless whether I use my mobile or my laptop and continues to lag even when I go to a movie, then I check the cast, or an actor's list of work, etc. Please help
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Yaseen Alladin

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  • frustrated

Posted 4 months ago

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Claire, Employee

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Hi Yaseen,

Please know that your Watchlist and Lists cannot extend beyond 10,000 titles. I'm sorry for any inconvenience this may cause.

Regarding the issue with your load time for the site, can you please confirm if you have experienced this issue with specific pages? If so, please provide us with the URLs of the page(s).

Also, can you confirm if you have experienced the issue while accessing the site from another network (another WiFi network at work/home/other location, data network from your mobile device)?

Thanks in advance. 
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Yaseen Alladin

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Hello Clare
Thank you for your reply. About my load time, it happens whenever I log onto any imdb page - from the homepage to whatever page I go to.This happens on my mobile device and my laptop wherever I am in the world.
Regards
Yaseen