Search result recovery is extremely slow in the latest iOS app

  • 2
  • Question
  • Updated 1 year ago
  • Answered
I’ve tried deleting and downloading the app again but almost all search results are extremely slow to display in the iOS app
Photo of Feroz

Feroz

  • 4 Posts
  • 0 Reply Likes

Posted 1 year ago

  • 2
Photo of Steve

Steve, Official Rep

  • 1807 Posts
  • 1425 Reply Likes
Hi Feroz,

We have not been able to reproduce this issue. I'd recommend downloading the latest iOS version if you haven't already.

Have you noticed this issue using both wifi and cellular data connections, or is the issue limited to a single connection type?
Photo of Feroz

Feroz

  • 4 Posts
  • 0 Reply Likes
I can take a video of it but how can I share it with you ?
Photo of Feroz

Feroz

  • 4 Posts
  • 0 Reply Likes
I’ve already re downloaded the latest version. It happens both on Wifi and 4G
Photo of Brian O'Hare

Brian O'Hare

  • 1 Post
  • 0 Reply Likes
I have the same problem here.
Photo of Steve

Steve, Official Rep

  • 1807 Posts
  • 1425 Reply Likes
This issue is caused by limited bandwidth or an interruption in your connection. I'd recommend limiting other use of the same connection and ensuring you don't have other apps using internet in the background. If you are still having trouble, please write back with the following:

- your device model and iOS version
- your IMDb app version
- a screenshot of a search that is loading slowly

Thanks in advance!
Photo of Feroz

Feroz

  • 4 Posts
  • 0 Reply Likes
I’m using an iPhone X on iOS 12.4 and v9.12 of your app. It’s not one particular search that’s slow; it’s 8 out of 10 or so.


I’ll try and do a screen video of the slow response and send a Dropbox link to it
(Edited)