I'm experiencing a problem with the poll you have in the APP. Every time I vote, it doesn't compute and this message pops up: You're not logged in!
We saw your vote but can't count it unless you register or log in. Please use the menu at the top of the page. But the message is wrong, because I'm logged into the account.
We saw your vote but can't count it unless you register or log in. Please use the menu at the top of the page. But the message is wrong, because I'm logged into the account.
Posted 11 months ago
Claire, Official Rep
Claire, Official Rep
Hi Baifrank,
Can you please confirm if you're still experiencing this issue with the currently version of the IMDb app?
If so, can you please confirm the following:
Can you please confirm if you're still experiencing this issue with the currently version of the IMDb app?
If so, can you please confirm the following:
- Have you attempted to force close the app and reopen, then retry the poll?
- Have you attempted to log out and log back in, then retry the poll?
Hello Claire! Yes, I did the procedure and was successful, thanks for the attention and help!
Baifrank
OS version number: 9
IMDb app version number: is 7.9.0. 107900300