Problem correcting a release date.

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  • Question
  • Updated 7 years ago
  • Answered
When I click the edit option it only asks to create a new account and I'm already logged in.

Thank you,
Photo of Heidi Plaisted Newell

Heidi Plaisted Newell

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Posted 7 years ago

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Photo of Michelle

Michelle, Official Rep

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Hi Heidi -

This usually does happen when you are not logged into your registered account when trying to submit an update.

Can you try logging out and logging back in, and then trying to submit the update again?

You can log out of the system first by visiting this page:

Then try logging in again:

Let us know if you are still having difficulties.
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Emperor, Champion

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Also you might want to check if you've verified your email address, as you can do the further authentication without doing this step first. People often run into it at this stage.