Problem with the headings?

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  • Problem
  • Updated 2 weeks ago
  • In Progress
  • (Edited)
Is anyone else experiencing this? When I surf to the "full credits" section of a title on my laptop and tablet, both running Windows 10 (one OS fully updated, one lagging in updates because of storage space), all the crew headings are split between two lines. For instance:

__________________________________________________Produced
by

name
name
name

__________________________________________________Production
Design by

name

__________________________________________________Second
Unit Director or Assistant Director

name
name
name

It's been like this for a while, whether logged in or logged out, but I didn't post here because it seemed so noticeable that I figured there would be multiple posts and a quick resolution. Or is this on purpose and it's the new design?

By the way, why is the word "by" in "Casting By" capitalized but it's lowercase for all the other positions?

Also, I would like to cast a vote that word "crew" in the "Other crew" heading be capitalized given you've capitalized "Department" everywhere else.  :)

[Edit: Meant "laptop."]
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Carter Hayes

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Posted 2 months ago

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Taylor, Official Rep

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Hi Carter,

I apologize as I've been unable to reproduce what you have described. Would you be able to include a direct link as well as a screenshot of the issue you are experiencing?

Thanks!
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Carter Hayes

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I picked at random the title John Wick: Chapter 3 - Parabellum. When I click FULL CAST AND CREW or alternately See full cast >> and go to the page https://www.imdb.com/title/tt6146586/fullcredits, the headings for the crew scatter, as seen in the image below. It happens for any and all titles, on my laptop and on my tablet.



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Ed Jones (XLIX)

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You are using Firefox 68.01.1
It's not a question.
It is a firefox problem.
I sent them an e-mail.
They have not replied.
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Claire, Official Rep

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Hi Carter,

We've been unable to reproduce this issue. So that we can investigate further, can you please provide us with the following information?
  • Browser name and version number
  • Have you attempted to visit the page via a private browsing window, or by turning off any extensions/add-ons and pop-up blockers? If so, does the same issue occur?
  • Have you attempted to visit the page via another browser? If so, does the same issue occur?
  • Have you experienced this issue with any other pages on IMDb? If so, please provide us with the URL(s).
Thanks in advance. We look forward to assisting you further.
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Carter Hayes

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Hi, Claire. I should note that Ed Jones (XLIX), who posted in this thread, appears to have already emailed somebody about this issue (unbeknownst to me). But, I'm happy to answer your questions.

1) The browser is indeed Firefox Quantum, version 68.0.1 (64-bit). The update was released on July 18, 2019. Release notes: https://www.mozilla.org/en-US/firefox/68.0.1/releasenotes/

2) The issue occurs also in a private browsing window. I disabled my one active extension and it continues to occur. I unchecked "block popup windows" and it continues to occur. My content blocking is and always has been set to just "standard."

3) Yes, I visited the same page(s) with Google Chrome version 76.0.3809.87 (32-bit) and the issue does not occur.

4) Yes, every /fullcredits page for every title in the database that I've viewed. Too many to list.
(Edited)
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Claire, Official Rep

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Thanks, Carter. I've forwarded this info to our engineering team to investigate further.

We'll update this thread once we receive further information.
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Carter Hayes

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Claire, Firefox Quantum underwent a few updates since this problem was posted, the most recent being to 69.0. This latest version release seems to have resolved the misaligned headings. At least, on my devices it has.

That said, I'm seeing something else...or maybe it has always existed this way? When clicking on TV episodes, on Firefox Quantum 69.0 the word Next > gets cut off and appears only as Ne: >. All except for the very last episode.

Is that on purpose? It looks odd.
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Ed Jones (XLIX)

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The "ne" problem Is an IMDb problem. They are aware and are working on it.
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Carter Hayes

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Good to know, thanks!