Part of my credits appears to be missing -

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  • Updated 6 years ago
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on my page at http://www.imdb.com/name/nm2084917/    I have 47 credits listed in the music dept category,  yet everything between 2001 and 2005 is missing.  The numbers don't add up anymore... there's approx 40 listed and 7 now missing.  However,  if I go to one of the missing shows:  Ie:  "Braceface"  http://www.imdb.com/title/tt0286347/fullcredits?ref_=tt_cl_sm#cast   - I'm properly listed in the music department.

What happened??
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Neil Parfitt

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  • confused

Posted 6 years ago

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Neil Parfitt

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I should also add,  these credits have been listed for years.  These aren't recent additions.
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Crystal

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My credits are missing too. I read that it's a technical error and if you look up your IMDBPRO account, you'll see them all still there.
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Neil Parfitt

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but the casual looker is not a pro user,  so it's not good that things are now missing.  They do however,  all show up on the IMDB iphone app.   Weird.   Is this technical error getting resolved?
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Emperor, Champion

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It does look to be a technical error - the main site, the phone apps and IMDB Pro all work off different servers and versions of the database that are synched at different times. The fact that it is on the title page and not your name page suggests credits in very recent flux - the pages are also rebuilt at slightly different times leading to that asynchrony.

These issues usually resolve themselves but keep an eye on it - if the credits disappear from IMDB Pro or the app, then it might be they are synching to a version without your credits and this needs to be looked into. More likely the main version will eventually synch up and, as they are asynchronous, I'd expect this to happen in a day or two. If there has been no movement in a week then it might be staff need to give this a kick (so feel free to bump it), although they might look into it sooner as it is odd and I didn't think it should still happen with their more rapid credit processing.

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Rusty Gilligan

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For some reason, my acting credits are present - but all of my art dept. credits are missing.
Page: http://www.imdb.com/name/nm0319207/
Is there a way that I can have someone follow up on this please ?
thanks
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Giancarlo Cairella, Official Rep

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Credits can be removed permanently or temporarily for a number of reasons. Due to the amount of data that is added/updated on a daily basis, in most cases it's impossible for our staff to look into specific instances of changed or deleted data.  The most common reasons why data is removed are listed here: http://www.imdb.com/help/show_leaf?whydeleted

If you are positive that the credits were correct and eligible to be listed, please resubmit them.

Thanks!