No input box for order numbers for Rent: Live

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  • Updated 2 years ago
  • In Progress
I don't think I've ever seen this, even for titles that weren't released yet. However, last night's Rent: Live doesn't have input boxes for the order number for either the cast nor writers.

I can't find the production status and usually when it isn't "Released" it shows up near the top of the the reference view. (Even though the production status only affects whether I can enter an "as" attribute not an ordering number).
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Adrian, Champion

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Posted 2 years ago

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Peter, Champion

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There was a post about a similar problem here:
https://getsatisfaction.com/imdb/topi...

Rent has gone from Pre-Production to Released according to Pro, but I guess the update form lags behind.

I think the order field is available as soon as the status is Filming, Post-Production or Completed. Most titles are updated to one of these before they are released, which may explain why you don't see this problem more often.
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Adrian, Champion

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12 hours later and this is still a problem.
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Adrian, Champion

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A day later and it still doesn't have input boxes for orders and no answers from IMDb?
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Vincent Fournols

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IMDb responses seems to have become scarce and even rare lately...
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Michelle, Official Rep

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Hi Adrian -

I suspect that this is an isolated issue with this title, likely something is stuck in the system that needs to be manually pushed through.  I have filed a ticket for the appropriate technical team to investigate and fix, as soon as I have a status I will update you here.
(Edited)
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Adrian, Champion

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Any update on this?
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Will, Official Rep

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Hi Adrian,

This title has now been fixed, but the underlying issue is still open with the technical team.

Regards,
Will
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Adrian, Champion

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Thanks Will. I have ordered the cast and the writers now so that the display should look better soon!