Need my credits corrected after years of trying!

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I have submitted corrections for my credits several times, the last being in October, and they have not corrected the same mistake each time. I definitely sent in the updates the correct way the last time and I'm not lying about my credits! How do I get this fixed? I'm tired of having to fight to make my page reflect my actual work history! Isn't there someone I can talk to? This is exasperating!
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Jennifer Shaklan

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Posted 7 years ago

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Emperor, Champion

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Can you give us more details?

What are the credits? Are they missing or given to someone else?
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Jennifer Shaklan

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Thank you for replying. I was a writers' assistant for the ENTIRE second season of THE BIG BANG THEORY. For some reason, IMDB is only showing that I worked on 16 episodes instead of 24 (or whatever the total is -- I'd have to look again). I've tried to correct this several times. i submitted the correction for each individual episode, etc. I'm sure you can check my history. They've applied other corrections/additions but not that one. I'm not making it up -- I really worked on the entire season of the show! Why can this not be corrected already? I first tried several years ago. Do you need to see some sort of proof?

Thanks,

Jennifer
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Emperor, Champion

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TV series can be patchy, as people will often only add some of the credits (or just themselves) as you can imagine there is a lot of data that needs to added and some people give up after adding what interests them (or they add a basic chunk of data to get the entry accepted and then don't come back to finish it off). So it'd be really great if you could check the credits to see if anyone else is missing.

Do you need to see some sort of proof?


Yes, proof would be a big help and can often clinch the deal (depending on the evidence).

If you are credited, then all you need is a screenshot of the relevant bit of the credits and you can then use data verification to send it along:

http://www.imdb.com/helpdesk/data_ver...

Looking over your entry, it seems you weren't credited in the other episodes, so I assume this is the real sticking point (and why someone might not have added you) and it can be trickier getting these listed. You'll need to familiarise yourself with these guidelines and send the relevant evidence (again using data verification):

https://www.imdb.com/help/show_leaf?u...

As I say it isn't as easy as it would have been if you had a credit, but it isn't impossible with the right proof.
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Giancarlo Cairella, Official Rep

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Just a quick correction -- the second link should be www.imdb.com/help/show_leaf?uncredite... (the https:// prefix does not work on that URL)
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Hmmm, so it doesn't.
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Jennifer Shaklan

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Thanks for the additional info. The second link isn't working for me -- could you please resend it?

Fox did not show credits for writers' assistants on sitcoms when I was on that show. What kind of proof could I possibly send? It was years ago! Obviously the people who enter the info at IMDB confirmed that I worked on the first 16 episodes of that season without the on-screen credit -- can't they use whatever method they used for that to confirm the rest of the season? I would think you guys want the site to be completely accurate so it's a reliable source for everyone. Are there mistakes like this in everyone's profiles?
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Jennifer Shaklan

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Thank you for sending the second link -- it works, but when I get to the part about submitting proof about the credits I want to correct and I click "here" where it says to, it just takes me to the page about submitting corrections, which I have done several times since 2008!!! Where do I send actual proof to so I can do that? I feel like I'm being taken in a circle with no end in sight. I just want to get this corrected already and I have proof, so please, someone, PLEASE tell me where to send it! Thank you.
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Jennifer Shaklan

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Okay, I just looked at that page -- it allows you to send proof in the form of URLs. My proof is not on a website -- I am going to copy old paystubs and possibly the crew list from the end of the season (while blacking out people's private information). Please let me know how to send that type of proof! Thanks.
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Emperor, Champion

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Scan it or take a digital photograph of it - you can then upload that.
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Jennifer Shaklan

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I would be happy to do that but the page the link takes me to does not give me any option for attaching anything. I can only send a hyperlink. What am I supposed to do?
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Upload the images somewhere and send them the link.

If you are concerned about security, then I recommend using something like Dropbox as you can be sure that no one sees it unless you send them a direct link, then to remove it you just move it from the folder on your computer.
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Jennifer Shaklan

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Okay, I will try that. This is ridiculous though... So many hoops to jump through. At this point, I should just be able to email someone there with my proof. IMDB not fixing my corrections has actually affected my ability to get jobs because it looks as though I'm misrepresenting myself when I'm not.
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There was an email contact you'd still have to scan in proof and send it to them and that form is pretty much the same as an email as it is sent to the data processing staff. So you'd still have hoops to jump through.