Need help updating contact info on page.

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  • Updated 5 years ago
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I tried a couple times, but I can't figure it out.
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Peter Katz

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Posted 5 years ago

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Michelle, Official Rep

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Hi Peter -

Can you clarify if you are having trouble submitting contact information, or having trouble adding contact information on your Resume page?
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Peter Katz

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I want to change my email from Peterkatz@population1280films.com to Peter@@population1280films.com. How would I make those revisions?

Thanks,
Peter
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DavidAH_Ca, Champion

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Since you are an Employee of that company, your contact information is listed under the Employers section of Contact Details on your name page. This can only be updated from an IMDbPro account, but any IMDb account can submit it.

The address as shown appears to be correct, and it matches the email address for you on the Population 1280 Films website. Note that the new address as you keyed it in is not valid as an email address; the double @@ creates an error.

To change the address start from the Peter Katz (II) Pro page and click on the Edit page button near the bottom.

Select Correct / Delete in the dropdown to the right of Employers in the Contact Details group.
Click Continue button (at the bottom of the page.

Change Keep: to Correct in the Action field.
Click Check these updates.

Make the change you want to make to the email address. Be sure to key it correctly.
Click  Check these updates.

The background of the item should now be green, and you can Submit these updates.

Changes normally take a couple of days, but can take up to a week (or even two).
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Peter Katz

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Population 1280 Films is longer running. I want to add my new production/management company. What should I do?
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DavidAH_Ca, Champion

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You need to be more explicit.

Do you want to continue to be linked to Populaton 1280 Films?

In what way is it your production/management company? Are you an 'employee' in the same way you were at Pop1280 or are you a client?

What is the new company's name? And does it have a company page on IMDb?
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Peter Katz

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Hello David,

I no longer want to be linked to Population 1280 Films.

My new company is called Story Driven and I'm a producer who owns it. We are focused on producing genre films/TV and managing writers and directors. 

We don't have a company page yet. 

Thanks,
Peter
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Michelle, Official Rep

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Hi Peter -

First, if you no longer work as a Producer for 'Population 1280 Films', you will need to access IMDbPro (subscription required) and request that your employee details be removed from the company page here.

Select 'Correct/Delete' from the drop-down menu next to the contact details you wish to update (e.g. employers), click on the 'Continue' button at the bottom of the page and follow the on-screen instructions.

Second, with regard to adding your new company, our staff cannot create company pages on behalf of our customers, you'll need to submit the data in two phases.

Phase 1:  Visit an IMDbPro filmography page associated with the staff and add the company as the employer of that staff member via the update interface.  The company name/page should appear on-line within 3 - 5 business days.

Phase 2:  Visit the new company page and submit the branch information (address, phone, etc.) and any additional employees.
(Edited)