Name was merged with someone else after requesting a credit correction, restore profile?

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  • Updated 5 years ago
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My name has been listed as Bartlett, Brad (II), because before I had credits there was already someone with the same name, so I found a credit under his name, Bartlett, Brad (I)

So I submitted a correction for that one credit, not a merge.

Now the pages are merged, and I've lost all my pics, videos, etc, and personal data and it was incorrectly merged instead of just the credit being put in  the right profile.  

The main problem I'm fearing is getting back all the pics and it being restored, it was just last night submitting the credit change.  

The person (I) works in various production depts, all my credits are from acting Bartlett, Brad (II)

I've submitted a split for correction, but its restoring the information that would be hard?  

Please help!   Thank you.  
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Brad Bartlett

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Posted 5 years ago

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Michelle, Official Rep

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Hi Brad -

If the two pages were accidentally combined, they should be able to be easily split.  If you post the submission reference number here our staff can take a look.
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Brad Bartlett

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Thank you for taking the time to write I did as suggested thanks wait and see, luckily everything is still in the pro part so crossing my fingers they can restore it back. Was debating keeping pro but at least until it gets situated.
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gromit82, Champion

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Brad: Michelle was looking for the submission reference number, which is the 18-digit number that will look something like "140501-012345-678000". You should be able to find the reference number in your submission history (http://www.imdb.com/updates/history).

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Brad Bartlett

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Oops missed that gromit82, thanks for pointing that out!  

I did get a response from the help desk as well but this message board is terrific, really was not expecting replies, feeling much better about the situation.  

The first thing that prompted the merge was trying to correct a credit given under the same name, and thought the worst, but now its in a semi state of well its "all there" meaning pics/ videos, mostly, except a credit is missing.  But still now all of a sudden I'm a writer, director, all this that isn't mine.    

So here is the succession of what happened and thanks again for answering and hopefully it will be restored.  (Name split twice because accidentally put "as" meaning it was still not a separate person, so submitted again) 

140513-232701-1640002014-05-13 23:27:01Bartlett, Brad
Name Split -  1 split added
140513-165748-3870002014-05-13 16:57:48Bartlett, Brad
Name Split -  1 split added
140513-052648-0830002014-05-13 05:26:48Bartlett, Brad
Name Correction or Merge -  1 correction added