My lists are gone!!!

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  • Updated 11 months ago
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Hi. I'm writing to you because I'm experiencing some issues with my app. I have the Imdb app for a few years now and I've been keeping a very long wishlist and also I've been rating lots of movies. Something went wrong two days ago. I wanted to add a new movie on the wishlist and when I opened my app it asked me to log in. But I've never logged out in the first place so it doesn't make any sense. Anyway, I logged in with every account I could think of and my lists are all gone. So very upset about this. If you can help, please let me know. Thank you.
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Cristina Purcar

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Posted 11 months ago

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Peter, Champion

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You probably logged into a different account or created a new one. There is some information on this here:
https://help.imdb.com/article/imdb/ge...

And log-in help here:
https://help.imdb.com/article/imdb/ge...
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Cristina Purcar

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I tried to login with all my accounts and there's nothing there.
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Steve, Official Rep

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Hi Cristina,

It looks like your IMDb account under this email address was created on Saturday, so I highly suspect that the account with your lists is under a different email address. 

Please write us back on the secure channel here with more information about the lists you are missing, including a URL if possible.

We look forward to your reply!


- Steve
(Edited)