My favorite theaters don't show up in my account for some reason,only 2 of the 5.

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  • Question
  • Updated 11 months ago
  • Answered
How can I add back my favorite theaters if their not showing up?
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Larry Jensen

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  • confused

Posted 11 months ago

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Claire, Official Rep

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Hi Larry,

I'm sorry to hear that some of your favorite theaters appear to be missing in your IMDb app for Android.

So that we can take a further look, can you please confirm the following information?
  1. Your current location (City, State, ZIP/Postal code)
  2. Theaters which are still appearing in your favorites
  3. Theaters which are MISSING from your favorites
  4. Have you enabled the "Current Location" for the Showtimes search, or entered a specific location? (If specific, please confirm what location was entered.)
  5. Do the theaters MISSING from your favorites still appear when you attempt to view all theaters for your area?
Thanks in advance. We look forward to assisting you further.
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Larry Jensen

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Like I said I had 5 favorites so yes the locacation is set. I don't understand that the other 3 don't show up in my state of delaware and how they got removed from my favorites.19720,New Castle
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Claire, Official Rep

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Thanks, Larry.

Can you please also confirm the names of the two theaters which you do still see listed, as well as the names of the three theaters which appear to be missing?

Additionally, please confirm if you're able to see the three theaters when viewing the full list of theaters in your area?

Thanks in advance.
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Larry Jensen

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Cinemark Christiana,Regal Peoples Plaza are the 2. Cinemark 10,Main St. MOVIES 5, Penn Cinema Riverfront isn't.
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Steve, Official Rep

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Hi Larry,

I've confirmed that all theaters mentioned but one are showing in the search results when manually setting the Zip Code to '19720' in your Location Settings:



To investigate what happened to 'Main St Movies 5' and have it added back to our list of showtimes, please contactWebedia directly. They manage our Showtimes listings.
Thanks in advance!