Merging Two Accounts

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I have a client that is unable to access his IMDB page that was created for him. I need to post his headshot onto his profile but IMDB pro does not give me access to post a photo even though it says I represent him. I have tried to create a brand new account for him but I don't know how to submit his credits onto his IMDB page. I was wondering if there is a way we could merge the page that is already made with the account with I made for him. If we can't do that what are my other alternatives? 

Thanks
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Edward Power

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Posted 6 years ago

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bluesmanSF, Champion

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Being listed does not allow the proper link through which you'd add a photo.

To do so, you'd need to have or create a User Account, go to his IMDb Name Page (which displays his credits, bio, trivia, etc.) and click the "Claim Page" button, which creates a link between the User Account and the Name Page.

Creating a new account, if you already have an IMDbPro subscription with your old account will not work because unless you open a second IMDbPro subscription, it won't have Pro which you need to upload a photo to his page.

As to merging the two, I believe there might be some confusion as to which is which.

Creating a User Account affords you a log in name (email address) and password, which allows you to use features to the site.

Joining Pro and creating a Name Page or having credits, which automatically creates a Name Page, makes a page that is part of the database which shows ones credits, etc.

So, this is a Name Page www.imdb.com/name/nm0000142 note that it says, "name/nm####" and this is a User Account profile www.imdb.com/user/ur10114372.  Note that it says "user/ur#####."  The two things are separate. 

The user name is mine.  If I am both "bluesmanSF" and "Clint Eastwood," I would have both.  The bluesmanSF account lets me log in to the site and post on message boards, add my credits to the page, etc., but the two never get "merged" in any way.

If you mean you created a new Name Page and your client now has two, we need to "merge" those as the database should have one page for any one person.  That way, all credits end up in the same place.

If that didn't clarify for you, and I missed the point, please elaborate on the issue.
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Edward Power

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I think I understand but let me clarify using your example. What I want to do if I can't merge the Clint Eastwood account with my new bluesmansf account is how can I add my clients credits and acting information on his new account. Does he need an imdb pro subscription in order to fill it out?

One more thing is it possible as his manager that I could post a photo onto his current imdb page? It already says gat I represent.

Thank you for your help.
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bluesmanSF, Champion

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The "Clint Eastwood" example is not an account.  It's like a page in an encyclopedia about him.  He cannot "log in" to it.  It's a a page in the book. 

The bluesmanSF example is a User Account.  It is created by any user to use the features of the site.  I can "log in" to it and submit to add a credit to "Clint's" page, use the message boards, publish a list of my favorite Clint films, etc.

To add credits, I would log in to my user account, go to the page for "Outlaw Josey Wales," click the "edit page" button, select to add to cast and put in the name "Eastwood, Clint (I)" the (I) is because that is how his name appears in the database,

IMDbPro offers the features of, ability to upload a Head Shot, up to 100 photos and display a user-created resume (in addition to the regular filmography).

If I were to become an actor, and a credit was added in my name, a Name Page would be created in my professional name, with the credit listed.  If I wanted to enhance my (bluesmanSF) user account and add a head shot, I would log in to my IMDb user account, choose to register with IMDbPro, and then I would have and enhance account with added features.  I would go to my Name Page (like the "Clint" one) and click the button to "Claim Page."  Once I've "claimed" it, It creates a link, of sorts, that allows me to upload photos and resume directly to my "Clint" type of Name Page.

Only one Pro account can have such a link at any time.  So, either you or your client can do this and whomever is linked to the page will be the one to upload photos.

If you "claim" his page to do these things for him and eventually want to relinquish the link to his account, you can do so by following the instructions on this page When I try to claim my name page, I am told that it has already been claimed. Why?
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Edward Power

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Okay I think I get it. Is it possible if I can verify the account that I claim my client imdb page to my IMDB manager page or  should I claim it on his account. And do I need him to subscribe to IMDB pro to do all this. Sorry if I am asking question that you already answers as I have lots of trouble editing things on IMDB. 
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bluesmanSF, Champion

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Either you or he can claim it.  It's up to the both of you. It's nothing permanent and can be changed as per the link about claiming I posted above.

So, it's your decision on what works best for the both of you.

Yes, IMDbPro is needed to "claim" a page and upload photos and resume.  Those are features of that paid subscription service.  Any items uploaded via Pro would be removed if Pro is cancelled. They require an active subscription. If, for example, you claim it and then later cancel, those items get suppressed and would likely re-appear if he joins Pro on his own.

Yeah, it seems you're getting it!...it can certainly be confusing. Your questions are all welcome and are good ones, so I can see you're understanding it.