Merge Names

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
  • (Edited)
I am Glenn Franklin (I), and I've been trying to submit a photo. I followed the prompts on my identity, but the photos were placed on a duplicate identity, Glenn Franklin (II), instead of where they belong. Can you help?

I guess what I'm asking for is to merge the two entries?
Photo of Glenn Franklin

Glenn Franklin

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Posted 5 years ago

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Photo of bluesmanSF

bluesmanSF, Champion

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Yes.  As you can see by the "related conversations," this gets asked daily (sometimes several times, daily).

If you click the "help" link on the main site, you'll see a list of FAQ's, including:

You have two separate pages for the same person, how can this be fixed?

I would guess that somehow, the "create a new name" option got selected in the process.

So now a second page was created via IMDbPro, so you'd correct the name on that page to be, "Franklin, Glenn (I)."  Since there are no credits, you don't need to worry about the "preserve credits" part of the process.  There will be a warning that the result is a "merge" of the two pages.  Since this is our goal, go ahead and acknowledge that warning.  It should then let you submit.

It'll take days to process and some data might disappear/reappear during that time.  So don't panic...just let it all fall into place.
Photo of Michelle

Michelle, Official Rep

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Hi Glenn -

I have combined the pages so your Resume data/photos are now displaying on your correct page here.  Cheers!