lost the audio output from IMDB TV

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Audio output from this streaming service ceased 4-6 weeks ago (end of May 2020), video continues working well. Have enjoyed more than a year of successful playback on IMDB TV, as an included app with Amazon Fire TV Stick and Amazon Prime. Also have installed ~ dozen other streaming apps throughout same time period that continue working well. Sound is routed from Vizio tv model XVT553SV to Sony home theatre multi channel AV receiver STR-K7000. AT&T DSL internet signal (100 mbps down & up stream) is routed (AT&T BGW210) to tv via cat 5 cable. These devices & apps occassionally exchange updates, and I break/make connections weekly to ensure signal/data/updates are flowing smoothly. Please let me know if you need more info. Hope you can help. Thanks, Randell Duncan
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Randell Duncan

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Posted 1 month ago

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CORNELIUS

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I tested the audio output on IMDb TV on my iPad just now, and as far as I know, it works all right to me.
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Robin, Official Rep

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Hi Randell,
If you are in the US, you can instantly stream IMDb TV titles from your IMDb app via the IMDb TV page, from your laptop or personal computer's web browser via the IMDb TV page, and from the Amazon Prime Video app and all Amazon Fire TV devices via the IMDb TV channel. 

IMDb TV is currently available on devices that support ad-supported channels

Vizio:


  • Streaming Video Quality - up to Ultra HD
  • Sound quality - up to 5.1 surround sound, Dolby Atmos
  • Closed Captions (Subtitles) - Yes
  • Audio Description - Yes, for 2016 released models and newer
  • Live Streaming - Yes
  • Live ad support - Yes, for 2015 released models and newer
  • Ad supported channels - Yes, for 2015 released models and newer
  • Support Website - http://support.vizio.com/
Please try the following steps:

- Restart your device
- Ensure that your device and app/web browser have the latest updates
- Pause other internet activity – especially if other devices are using the network at the same time
- Check your internet connection
- Disable any VPN or proxy servers


If you are currently located within the United States or a US territory and are unable to stream IMDb TV content, please contact Prime Video support.