Login issue

  • 1
  • Problem
  • Updated 3 months ago
  • Solved
Hi, I am unable to login to IMDB via any platform. Have tried updating but It keeps coming up with an error sign. Thanks!
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Posted 3 months ago

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Photo of Robin

Robin, Official Rep

  • 125 Posts
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Hi Annabelle,

I'm sorry to hear you're having difficulties logging into your IMDb account.

To login, please first clear your browser history (cache & cookies). Please go to the IMDb login page: https://www.imdb.com/registration/signin and select "Sign in with IMDb" and the select "Forgot your password". Enter the email registered to your IMDb account and click the "Continue" button. You'll be emailed a special link that will allow you to set a new password.

Please know that for the security of our members, we no longer support login functionality for certain versions of the IMDb App.

 • For iOS, please ensure that your device is on iOS 11 or higher
 • For Android, please ensure that the IMDb App is version 8 or higher

However if you've confirmed that your device meets the criteria, please confirm and write us back with the following:

• Device model
• OS version number
• IMDb App version number

Your device model and software version number can be found in your phone settings, typically in "General information" and "About" sections.

For more information about how to access this information or for troubleshooting tips, please visit our Help Site article: IMDb App General Troubleshooting

Thanks in advance!