Log in not working

  • 8
  • Question
  • Updated 1 month ago
  • Answered
On the iPhone app, I can't sign into my imdb account
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Daniel Jeppesen

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Posted 2 months ago

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Steve, Official Rep

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Official Response
Hi all,

Our team is looking into this issue. Please note, login is no longer supported for devices running iOS 10 or older and Android OS 9 or older. If you are running a more recent OS version than these, please reach out with the following via the secure channel - https://help.imdb.com/contact :

  • your account email
  • Device model
  • OS version number
  • IMDb app version number
  • the error message you are receiving when you try to log in
  • Is this issue specific to one particular device, or does it occur across other devices?
Thanks in advance, we'll get back to you as soon as more information is available.