List numbers are wrong (again)

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Hello, i just experienced another problem with the list numbers. (I experienced a very similar issue two months ago and it was solved: https://getsatisfaction.com/imdb/topics/list-numbers-are-wrong

I was updating the list when i noticed the number for "the portrait of a lady" was wrong:



it is listed as number 555 in the list, even though I typed in 559. The correct number does show when leaving editing mode:



I have found the four missing digits:



I want to continue editing my list but i'm afraid it will mess my order even further. I assume the error is the same that i experienced before and thats the reason why i also posted this message in that board. Thanks for the help :)

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Álex Sánchez Ballestín

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Posted 8 months ago

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Steve, Official Rep

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Apologies for the continued trouble!
I've reopened the ticket with our data team and will keep you updated here.
Thanks in advance for your patience.
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bderoes, Champion

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I've long had the same problem with list https://www.imdb.com/list/ls020853190/

At one point (apparently 15Jun), I copied the data out of this list, emptied it, and copied it back in, successfully renumbering everything. But the problem is back, and visible when Exporting the file as well.
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Steve, Official Rep

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@Alex - we have fixed the list issue, apologies for the delay

@bedroes - I've asked the team to review this
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Steve, Official Rep

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Hi bedroes,
This issue should now be fixed. Let us know if you are having further trouble!
Thanks for your patience!
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bderoes, Champion

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confirmed that the position numbers are now sequential, beginning with 1, and the dates are preserved.
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Petcu Lucian

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This reply was created from a merged topic originally titled Items in my lists keep switching places.

I have some lists of my tvshows and I always find them in a different order, switching places randomly. I have a specific order for the list and when this happens it drives me crazy. Can someone explain and help me, please?
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Steve, Official Rep

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Hi Petcu,


Could you please write us back with the URL for the list to which you are referring?


Thanks in advance!
(Edited)
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Petcu Lucian

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https://www.imdb.com/list/ls076834705

This is my list where I noticed the random swaps
(Edited)
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Steve, Official Rep

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Thanks Petcu!
It would also be helpful if you let us know which list items moved (original and new position), and when you noticed the change. We will be able to use this to investigate changes.
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Petcu Lucian

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The latest random switch I noticed is number 79 and 80. They switched places and I didn’t do it
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Petcu Lucian

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Number 178 and 179 switched as well
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Steve, Official Rep

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Thanks, Petcu!

And when approximately did you notice that switch?
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Petcu Lucian

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Whenever I go to add an item or change a position myself. When my list was shorter there were no problems from what I can remember, since it passed the 200 items mark I think it started to get buggy.
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Manos Mitsis

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This reply was created from a merged topic originally titled Bug in list editing.

Hi! I am trying to edit a list but unfortunately cannot, as I get many duplicate numbers, for example many fours, threes, etc. I set a duplicate to a different number but the change does not apply even if I save the order and then I get a random number allocation to the items of the list.

Apparently I am facing some kind of error here but cannot fix it. 
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Manos Mitsis

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Hi! My topic was merged in this one and indeed it seems that I face the same issue as seen in the screenshots above. I also give you below a screenshot of the issue of my list:

I also provide the url of the list: https://www.imdb.com/list/ls057820068/edit?ref_=ttls_edt
(Edited)
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Steve, Official Rep

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Hi there,
Your list should now be fixed, let us know if you are still seeing an issue!
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Manos Mitsis

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Just checked the list, indeed the problem is now fixed! thanks for the support! :)
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Creedswede

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This reply was created from a merged topic originally titled Listing error issues on my list.

I recently discovered several errors on my top 250 list, that need fixing. There are three actors with the same list number. On the last actor at the bottom, on the last page has the number 248. Here's a couple of screen shots:
Here's the link to that list (private/non-public setting): https://m.imdb.com/list/ls025521709/?...
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Steve, Official Rep

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Hi there,

Your list should now be fixed, let us know if you are still seeing an issue!
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Dr-Faustus

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This reply was created from a merged topic originally titled Numerical Problem in List-Editing Mode.

Dear IMDb

I am experiencing problems with one of my lists: https://www.imdb.com/list/ls046891728/. In list-edit mode numerical-order does not display correctly - (some numbers are repeated and some numbers do not occur at all). This makes for list-editing, where positioning of new titles is crucial, a real nightmare.

Your help in regards to this issue will be much appreciated.

Thanks in advance.
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Dr-Faustus

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Dear IMDb

Sorry to bother again. I would just like to point out I am experiencing a similar problem in regards to another of my lists: https://www.imdb.com/list/ls000643238/ - The problem occurs on page 9 at number 2124 (In edit mode).

Thanks in advance.
(Edited)
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Dr-Faustus

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Dear IMDb

Yet again. I am now experiencing yet another numbering problem on another list in the edit mode: https://www.imdb.com/list/ls027340260/ .
Hopefully this issue can be rectified in the near future - I'm running out of lists that can be successfully edited.

Thanks in advance.
(Edited)
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bderoes, Champion

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Dr-Faustus, 
I'm not sure if the person (Col Needham) who merged your topic here also made sure someone on staff was looking to repair your lists. I know they are massive efforts with LOTS of traffic, and should be considered a valuable part of IMDb. 

The good news is that IMDb seems able to repair the list, but I don't know if they're trying to determine why it happens. I've only had it on 1 list (that I've found). The fact that one of your 3 damaged is a million-viewed list is significant.

The good news is this topic shows as "in progress." It would have been better if you'd gotten a reply from staff saying they're working on it.
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Yes, the appropriate team has been alerted. Although we can repair individual lists (which is what should happen here).  Fixing the underlying root cause is not easy, especially as even simulating the conditions under which it occurs is difficult. 

I am big list user myself, although around 50% of mine are for private use (including all of the larger ones).  If you can get access to a mobile / tablet device which supports list re-ordering in edit mode within the IMDb app, then this is by far an easier option than the web interface.  At least at the moment until we can address the numerous problems with editing lists on the web site, sorry. 
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Hi Dr-Faustus,

I've asked for our data team to help review the three lists you've referenced, and will keep you updated.

Thanks in advance for your patience.
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bderoes, Champion

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Col Needham
I take it the mobile/tablet device you reference is not Android in nature. I just tried on my phone, and saw no way to movie items on my list, nor any "Edit" function. I did see that I could delete items, and view the list with various sorts, but when I tired to hold an item and drag it elsewhere, that just scrolled the list.
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Dr-Faustus

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Dear bderoes, Col Needham & Taylor

Thank-you all for your feedback. It is a great relief knowing this problem has been directly addressed.

Great stuff IMDb.
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Taylor, Official Rep

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Hi Dr-Faustus,

Once again thank you for your patience! The three lists you mentioned two weeks ago should now be fixed, but please do let us know if you are still seeing an issue.


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Dr-Faustus

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Hi Taylor

Thank-you very much. Absolutely, I will report back if there is still an issue with the relevant lists.
(Edited)
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Dr-Faustus

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Hi Taylor

I am happy to report all my lists are once again in working order.

Thanks again.
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Loktor82 .

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(Edited)
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Loktor82 .

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Hi !
My list is still wrong. I hope you can help me and i would be very happy. Sorry for
my bad english.
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Loktor82 .

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Hi,
I still have the Problem. Have someone an idea how i fix it ? It drives me crazy. Any Ideas welcome. And thx for any Idea, help or solution.
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bderoes, Champion

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Only IMDb can fix the problem in the list without altering the Date Added.

If you don't care about Date Added, just create another list, and move the items there. If you want to keep the same URL, then move the items back to the old list after it's been emptied. (Been here, done this.) They should get new position numbers, in sequence, no gaps.
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Jocy Jocson

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Dr-Faustus

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This reply was created from a merged topic originally titled Numerical Order Problem in List-Editing Mode.

Dear IMDb

This is a repeat of a problem experienced a number of months ago relating to numbers not displaying correctly in the list-edit-mode: https://www.imdb.com/list/ls027608621/ . 

Your help in regards to this problem will be much appreciated.

  
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Dr-Faustus

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Dear IMDb 

I am aware this problem is marked "In Progress" however, would it be possible to give an estimate in regards to when I could expect this problem to be resolved?

Yours sincerely
Dr-Faustus
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Dr-Faustus

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Dear IMDb

I see my list in question has been fixed by your data team.

Thank-you for resolving this issue - it is appreciated.

Yours sincerely
Dr-Faustus