
- 11 Posts
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Posted 7 months ago
Will, Official Rep
- 4016 Posts
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Hi sh85442 sh85442,
Thanks for the report, what device are using to upload images and are you doing it via the app or mobile? I've just tested on the desktop version of IMDbPro and IMDb and encountered no problems.
Regards,
Will
Thanks for the report, what device are using to upload images and are you doing it via the app or mobile? I've just tested on the desktop version of IMDbPro and IMDb and encountered no problems.
Regards,
Will
(Edited)
- 11 Posts
- 1 Reply Like
I'm using Samsung cell phone. had 4 successful attempts but got 404 error messages for most of time
Will, Official Rep
- 4016 Posts
- 5201 Reply Likes
Hi sh85442 sh85442,
Thanks for the information, is that via the mobile site or the IMDb app? What type of image are you trying to add - is it png or jpg?
Thanks for the information, is that via the mobile site or the IMDb app? What type of image are you trying to add - is it png or jpg?
- 11 Posts
- 1 Reply Like
Hi Will,
I think I know what's going on here. I just edited the file names to much shorter ones, then every photo can be published successfully. lol...
I think I know what's going on here. I just edited the file names to much shorter ones, then every photo can be published successfully. lol...
Claire, Official Rep
- 1757 Posts
- 1189 Reply Likes
Hi there,
Thanks for confirming! Please let us know if you experience any further difficulties uploading images, and we'd be happy to investigate further.
-Claire
Thanks for confirming! Please let us know if you experience any further difficulties uploading images, and we'd be happy to investigate further.
-Claire
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