I've been having trouble adding my credit to a film I've been a part of ...

  • 2
  • Problem
  • Updated 2 years ago
  • Solved
I have proof but how do I present it, and what should I present
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the ārtīst

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Posted 2 years ago

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Meredith, Employee

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Hi Sean,

In order to look into this further, please can you provide the 18 digit submission reference from your update.

The best form of evidence would be a screengrab of your name as it is listed in the end credits which you will be able to attach to this thread. If the title is unreleased verification may include proof of employment (pay stubs or receipts, call sheets, contracts) showing that you worked on the production in that capacity, or mentions of the person's role on the production in media articles from reputable third party sources.

If the documentation is sensitive and cannot be posted to our online support community, then you can take a photo or scan of the documents and upload these screengrabs or data somewhere on the Web where we can access it (we recommend a free image hosting service like imgur.com) and send us the links/URLs pointing to it via the following process:

1) Find your original submission in your update history at http://www.imdb.com/updates/history
2) Verify that all the data is still valid. If you need to update/amend the information, you can do so and resubmit the entry.
3) Make a note of the update reference number (it's the number composed of three groups of 6 digits separated by dashes, e.g. [i]121027-090001-134000[/i])
4) Go to this page: http://www.imdb.com/helpdesk/data_verification
5) Fill in the form with all the information (the update reference number and all the URLs pointing to the additional verification for that submission). At least one link is mandatory. If you have more than three, use the 'comment' field to add them.
6) Enter any additional information, comment or feedback in the 'comment' field. The more data/evidence you supply, the better.
7) Submit the form.

Our editors will review the links you have supplied and use them to re-examine your update. If they can verify that the submission is eligible to be included, they will accept it.

Thanks
Meredith
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the ārtīst

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Thank you, I've filled out the form and sent multiple pieces of proof. Really hope you guys can fix this for me.
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Joel, Official Rep

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Hi Sean,

Thanks for providing the additional evidence.

The information has been updated for you now.

Joel
(Edited)
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the ārtīst

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Thank you for updating it, just wanted to know why it's (uncredited) as I was a part of the cast? Not an extra.
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the ārtīst

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Should I resubmit the credit again to get that fixed, or can you fix that for me as well?