Issues with accessibility using Apples creenreader voiceover

  • 1
  • Problem
  • Updated 2 days ago
  • In Progress
Since the most recent update, Apple‘s screenreader voiceover no longer announces the average or the user specific movie ratingsdisplayed on a film‘s page. There have been other issues with accessibility, which unfortunately limit the user experience for blind users. I like the app, but not being able to view the ratings is rather annoying.
Photo of Beate Brückner

Beate Brückner

  • 3 Posts
  • 0 Reply Likes

Posted 2 months ago

  • 1
Photo of Patrick Danino

Patrick Danino, Employee

  • 25 Posts
  • 5 Reply Likes
Hi,

Thanks for letting us know and apologies for any trouble you might be having with screen readers. We’ll investigate this, but don’t hesitate to let us know if there’s any other issues you might have also run into.

Thanks!

Patrick
Photo of Jess

Jess, Employee

  • 97 Posts
  • 22 Reply Likes
This should be resolved now. Please let us know if you see any other issues. 
Photo of Beate Brückner

Beate Brückner

  • 3 Posts
  • 0 Reply Likes

Yes, thank you so much. It's working perfectly fine again.


There actually is another issue. When opening the Release Dates section on a film's page, Voiceover reads the Country and if the date is for a film Festival, but the date itself is not read.


I would really like to thank your Team for the great Support. I've come across many apps where complaints about accessibility have either been ignored or treated as a nuisance. Therefore, I don't take your work for granted.


Beate

Photo of Jess

Jess, Employee

  • 97 Posts
  • 22 Reply Likes
Glad to hear the previous problem is fixed! I will make request an update to the release dates page.