Issue with workflow for viewing showtimes for a specific date.

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  • Question
  • Updated 2 months ago
  • Answered
Hello. I have an issue with the following workflow. 1. Go to Showtimes. 2. Pick a date. 3. Select a movie. Issue = The date changes back to the current date. And not the date I set in Step 2. This doesn't make sense since I'm interested in what's playing on a certain day. I get that list returned, but selecting a movie from that list undoes the date I picked previously. Would love this fixed! Thanks.
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Karen O.

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Posted 2 months ago

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Claire, Official Rep

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Hi Karen,

So that we can offer further help, can you please confirm the following information?
  • What platform were you using when you experienced this issue (desktop website, mobile website, IMDb app iOS/Android)?
  • ZIP code
  • Date selected
  • Title selected
Thanks in advance. We look forward to assisting you further.
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Karen O.

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I’ve only ever tried on a browser (Windows, Chrome and Opera). Zip code = 94122, 94702. It happens with every future date and every movie title I have ever tried. Thanks.
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Steve, Official Rep

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Hi Karen,


We are using the same browser and OS and have not been able to reproduce the issue. Please clear your cookies and cache, then disable any browser plugins (such as adblock) to see if this resolves the issue.

If you have tried this and are still having trouble, please write us back via the secure channel with the email address associated with your IMDb account so we can investigate further.


Thanks in advance!

- Steve