Incorrect credit. No reply from submission ticket 1 month old!

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Hi there,

I have an incorrect 'Miscellaneous Crew, storyboard artist' credit on my IMDB page. I did not work on this film.
http://www.imdb.com/name/nm6522927/

I have submitted two change of detail requests. However there have been no replies or changes since the confirmation of request email. I've checked the Processing Times page and I fall outside the Processed time for the 'Filmography: Miscellaneous' category. 
IMDb update receipt #160925-044241-078000
IMDb update receipt #161006-030707-421000

Are you able to remove this credit as it is incorrect?

Thank you,
J
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J

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Posted 3 years ago

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gromit82, Champion

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J: Please post your last full data submission here on this message board. You can copy it out of the receipt you would have received from IMDb by e-mail immediately after sending it in. Some of the regulars on the board may review it and, if they can, they may provide suggestions as to how to improve the submission to get it included in the database.
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J

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Thanks Mr.Gromit82. 
My submission pretty much said that I didn't work on the film. Here's the cut and paste.
Any help would be great.
Thanks!
...

Contribution ConfirmationContribution #160925-044241-078000
Hello

Thank you for your contribution to IMDb. The information you have supplied is being processed by our team.

We aim to process contributions as quickly as possible, our time to publication changes based on the type of data you are contributing. You can find more details on our processing times page.


Contribution Details
  • Ley, Jeremy
    • Other Crew member Credits - Delete
      • Title: Malice in Lalaland (2010) (V)
        Occupation: storyboard artist
        Explanation: I, Jeremy Ley, did not work on this film.
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gromit82, Champion

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Jeremy: If you did not work on that film, the better way to get this credit off your page would be to correct the credit to assign it to another person with a different roman numeral. After all, if somebody known as Jeremy Ley did that work, he should receive his own credit on IMDb for that on a different page from yours.

To do this, go to the page for the film, click "Edit page", and then submit a correction to change that credit to the name of Ley, Jeremy (II) instead. Make sure to check the box to provide an explanation that you are Jeremy Ley, but not the Jeremy Ley who worked on this film.

I hope this helps. Good luck!
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J

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Awesome! That makes sense. 
I'll give that a shot.
Thanks again!
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J

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Hi gromit82,

I followed your advice and submitted a third request to take the credit off my page. This time by asking that a 'Ley, Jeremy (II)' be given that credit. However I still haven't gotten a reply. I checked the Processing page and it is beyond the date that I submitted.

Is there another way to contact IMDB?

Thank you in advance.
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J

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This reply was created from a merged topic originally titled Incorrect credit. No reply from submission ticket 2 months old!.

Hi there,

My previous query has been marked as 'ANSWERED' even though it is still 'UNASWERED'. I have an incorrect 'Miscellaneous Crew, storyboard artist' credit on my IMDB page. I did not work on this film.

http://www.imdb.com/name/nm6522927/

I have submitted THREE change of detail requests. The first one being almost two months ago. There have been no replies or changes since the confirmation of request email. I've checked the Processing Times page and I fall outside the Processed time for the 'Filmography: Miscellaneous' category.

IMDb update receipt #161024-041508-476000
IMDb update receipt #160925-044241-078000
IMDb update receipt #161006-030707-421000

My latest request was to have the other person credit as Jeremy Ley (II), so they still keep the credit but is separate from mine. Are you able to separate this credit as it is incorrect?

Thank you,
J
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gromit82, Champion

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J: Please post your last full data submission (#161024-041508-476000) here on this message board. You can copy it out of the receipt you would have received from IMDb by e-mail immediately after sending it in. 
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J

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Hello again gromit82,

Thank you for helping me with this again. Here's my last data submission...

Contribution Details

Ley, Jeremy
Other Crew member Credits - Delete
Title: Malice in Lalaland (2010) (V)
Occupation: storyboard artist
Explanation: I am Jeremy Ley, but I did not work on this film. This is another Jeremy Ley. Can you take this off my credit list please? It will do harm to my reputation. This is the third time I have submitted a request. The other two times have gone unanswered. Thank you.
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gromit82, Champion

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Jeremy: Sorry, but it looks like you did a Delete again, instead of a Correct. IMDb is not going to delete this credit; they would want to correct it to assign it to another Jeremy Ley.

To do the correction, go to the film's page and click "Edit page".

On the next screen, on the Other Crew line, select "Correct/Delete". Scroll down and click "Continue".

On the next screen, to the left of the "Ley, Jeremy" name, select "Correct" in the menu. Click "Check these updates".

On the next screen, where the name is editable, add a roman numeral in parentheses so that the name will say:
Ley, Jeremy (II)

Check the box marked "provide an explanation to assist in processing this change". Click "Check these updates".

On the next screen, provide an explanation along the following lines: "I am Jeremy Ley, but I am not the Jeremy Ley who worked on this film. This credit should be assigned to a different Jeremy Ley with a different roman numeral."

In the menu below, select the option for "This is a different person not currently listed - create 'Ley, Jeremy (II)'." Click "Re-check these updates".

On the next screen, your data should appear with a green background, and you should be able to click "Submit these updates".
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J

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Hi gromit82,

Thanks for persisting with this. Much appreciated. I followed your step by step instructions. Here's the email I just received.

Contribution Details

Malice in Lalaland (2010) (V)
Other Crew - Replace
Old -
Name: Ley, Jeremy
Occupation: storyboard artist
New -
Name: Ley, Jeremy (II)
Occupation: storyboard artist
Explanation: I am Jeremy Ley, but I am not the Jeremy Ley who worked on this film. This credit should be assigned to a different Jeremy Ley with a different roman numeral.

Once again, thanks for the help!
J
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Will, Official Rep

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Hi Jeremy,

I can see that the credit has been moved to a new name page http://www.imdb.com/name/nm8570171/

Apologies for the misunderstanding.
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J

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Thanks for the update Will and thanks for the help gromit82

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