IMDbPro sign-up issue

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  • Updated 7 months ago
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Hi! I'm experiencing the exact same issue, when attempting to "renew" my IMDb Pro membership, I've gone through the same linking guidelines and procedures to no-avail; has anyone resolved the situation yet? Essentially, the server states that there is already an IMDbPro account linked to my particular, Amazon account, yet my Amazon/ (manage account settings) show/indicates verified permission to link/login with my said, IMDbPro account. Help!


Note: This conversation was created from a reply on: IMDB Won't let me sign up for IMDB Pro.
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Jámie Gilbert

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Posted 7 months ago

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Steve, Official Rep

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Hi Jámie,
It looks like there is no IMDbPro membership under this email address. Please write us back on the secure channel with your IMDbPro email address so we can offer further assistance.
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Jámie Gilbert

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Hi, Steve, in all the confusion, thinking it would help I changed my initial [ IMDbPro email ] from , REDACTED This should be the current email associated with my accounts w/ jamiegilbert_1 screen name. Thanks
(Edited)
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Steve, Official Rep

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Thanks for this additional information!

I have removed the email addresses from your message here as this is a public forum.

Please reach out to our team here for further help:

https://help.imdb.com/contact?disableLoginPopup=true

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