Imdbpro page error

  • 1
  • Problem
  • Updated 12 months ago
  • In Progress
I have signed up for imdbpro, entered in credit card info, and since then, the page says error. I've tried logging in on different devices and my amazon and imdb account is already linked. How am I supposed to update my page and info on imdbpro if it doesn't work?
Photo of Jane Fough

Jane Fough

  • 13 Posts
  • 1 Reply Like

Posted 12 months ago

  • 1
Photo of Jane Fough

Jane Fough

  • 13 Posts
  • 1 Reply Like
Photo of Jane Fough

Jane Fough

  • 13 Posts
  • 1 Reply Like
This is what I get every time I try to log in
Photo of Taylor

Taylor, Official Rep

  • 363 Posts
  • 320 Reply Likes
Hi Jane,

It appears that you haven't registered on IMDb.com with the email address used for your Get Satisfaction account.

For further assistance, please reach out to us regarding your IMDbPro membership on the Contact Us Page and select the path as follows: "Log in/Sign up Questions" > "Sign up to IMDbPro" > "E-mail"

Thanks!