Imdb tv (on fire tv stick v2) plays sound during adverts, but not during show

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Just bought the new fire tv stick, it's setup and I am enjoying content from a multitude of apps. But IMDB tv app does not play sound during a program. It's not hardware because there is sound during the initial (5-second) IMDB tv branding and again during adverts. It must be app related, so I wanted to uninstall and reinstall it. I cannot though because the app doesn't show up in the "manage installed apps" list in fire tv's settings menu. Any ideas?
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Alan Bristow

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  • confused

Posted 1 month ago

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Taylor, Official Rep

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Hi Alan,

Can you confirm if this issue is still occurring after you restart your device? Furthermore does this occur during multiple titles/movies?

If you are still experiencing issues, please provide us with the following information:

1. Your device model :
2. Your device's operating system & version :
3. Your IMDbPro app version, if applicable :
4. Movie/TV Series Title (including season and episode number, if applicable):
5. Explanation of the problem (including steps to reproduce):