IMDb tv is the ONLY APP app on my Amazon firestick that crashes.

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IMDb tv is the ONLY APP app on my Amazon firestick that crashes. This happens on every commercial break for shows like Leverage and others for an example, which never happens with the any of the other apps and it’s very frustrating.  I see no reason to call Amazon, since the problem is only with IMDB TV.  I realize this is a free apps with free show that gets paid by advertisers.  But, it doesn't make it right to lie and pass the buck to Amazon, when Amazon can't fix IMDB TV issues.
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Rosalind Muse

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Posted 9 months ago

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Steve, Official Rep

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Hi Rosalind,

IMDb is an Amazon company. 

If you're experiencing playback issues with IMDb TV via the Amazon Prime Video app or website or an Amazon Fire TV device, please contact Prime Video support directly for further assistance.
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Rosalind Muse

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Oh, okay.  Thanks for the reply.
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Michael Shead

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Mine freezes also on commercials always, and sometimes anywhere throughout the program, but only on imdb programming.
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Evelyn Roussel

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It is an Amazon problem.  I am not able to watch due to saying Video Unavailable, please try again.  If this problem continues contact Amazon Service.  When I contacted service, I was told to reset firestick to factory defaults.  When I do this, I lose my 3rd party apps.  It happens every week.  I am not going to continue resetting firestick.  The app is automatically included in the hardware of the stick, therefore you are unable to uninstall and reinstall.  I have the 4K firestick.
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Ed Jones(XLIX)

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Contact Amazon Customer Support.
No one here can help with this issue.
Thanks
:):)
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Evelyn Roussel

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I'm not worried about it, I can watch via my computer.  I was just trying to tell the other people what they could do for it to work again on the firestick.  I don't like having to try and find all my 3rd party apps to add back to my firestick.
(Edited)
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Concerned Human .

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Same here. Only one that crashes. Every time. Imdb is at fault. Get a real i t person.
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ixbviybkpgfuwblgvv

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I don't know if it's still relevant, but it seems the app works only in US territories.
https://help.imdb.com/article/imdb/discover-watch/imdb-tv-faq/GZML3SK6UQK8EMYV#
(Edited)
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Amy Soltow North

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It barely works in U.S. shuts down Firestick. Crashes Prime Video app on android. Yet every 5 seconds we see an ad for IMDB TV. This has been a 3 year issue