IMdb staff. I have tried 3 times to upload some past credits and cannot get this corrected. I am disappointed at your incompetence .

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To IMdb staff. I have tried several times to upload some past tv and network credits which are easily verifiable and you people still can't seem to get this corrected. I even paid for the Pro Site last year, thinking this would help, but still you guys just can't get this taken care of.! It is extremely frustrating that one is not able to communicate with a live human being , as you have no ph. #, address or email that one can use to straighten these problems out. I am deeply disappointed at the incompetence of this web sight. Even Google has done a better job at this than you. What is the problem? Bobcorso27@yahoo.com
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Bob Corso

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  • Really pissed off!

Posted 5 years ago

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bluesmanSF, Champion

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I am disappointed at your incompetence .
What a rude and bizarre way to get assistance...

I have tried several times to upload some past tv and network credits which are easily verifiable and you people still can't seem to get this corrected.
In what way did you deliver such evidence to support your claims? It can be uploaded here.

I even paid for the Pro Site last year, thinking this would help
You thought wrong. No where on the site is there any indication that joining Pro offers, or implies, any added functions for getting credits displayed. It's done for free.

Phone and email support would require paid staff to answer the same few questions over and over. A free site would need to become a paid one. I am sure the users would not appreciate that over having all the details plainly described in the help area.

So, assuming you'd like help and are not here just to whine, could you provide any helpful details so folks know what you're actually talking about?

Can you post your most recent submission(s) so staff can check on the status? You can find it in your Site Settings page under View your contributions

If you still have the emailed receipts you received after making your submission, folks here might be able to see what is lacking or what could be done to more easily get your claims accepted.

Lastly, posting a screen capture of your name in the on screen credits will help if lack of verification was the problem holding it up.

Links to who you are and to which pages you're trying to add/correct data are helpful too.