IMDB Scorecard link dead. How do we upload trailers?

  • 1
  • Problem
  • Updated 1 month ago
  • Solved
  • (Edited)
As the title shares, I want to upload a trailer for my film, but all the official instructions from IMDB Pro about accessing Scorecard here:

https://help.imdb.com/article/contribution/industry-professional/imdb-title-scorecard/GR6ELNEMQZADBQ...#

Lead to this dead link with a stupid movie quote that just adds to the frustration:

https://www.imdb.com/scorecard/



All my Google searching points to this defunct "scorecard" service.

Where are we now able to upload trailers for our films?

This is a necessary function for producers and official project reps.

Additionally, how can we tag people or projects in our existing Demo Videos? Can trailers tag principals if they are uploaded also?
I'm seeing other current trailers on IMDB so if we're paying for Pro I'm not sure why we can't add this important promotional content outside of updating with an outside of IMDB link tat can't be tagged.
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Jerry Vasilatos

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  • Perplexed

Posted 1 month ago

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Elizabeth, Employee

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Hi Jerry, did you follow the directions on that help page to request access to your company via Scorecard first? The directions to request access are through the help link you posted, under the first heading "How do I apply for Scorecard access?". You do also need to be logged in to your account associated with the access in order for the Scorecard link to populate.
(Edited)
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Jerry Vasilatos

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How can I contact you via email when the reply to is:
noreply.imdb@getsatisfaction.com
What help email address should I contact?

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Jerry Vasilatos

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What contact form am I supposed to use?
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Jerry Vasilatos

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I don't see where the "Watch Now" link is either in the grid:
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Jerry Vasilatos

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I'm literally using the "Find" function in my browser to search the phrase "watch now" on all these pages and it's coming up with nothing I can submit to or edit.
What section can I find that or who do I email for help?
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Elizabeth, Employee

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Hi Jerry, visit: https://help.imdb.com/contact. "IMDb Pro member questions". "Scorecard Access". "Title Scorecard". This is for Scorecard related concerns only. Again, you are referring to three different and separate functions which I outlined above; only the video title content is related to your Scorecard access. The link to the Amazon DVD is not related to Scorecard and I've opened a ticket with the appropriate team to resolve this for you. To clarify again: the link to your DVD on Amazon is not a function within Scorecard. The email we sent you outlines what you can do within Scorecard and provides guidance on image and video uploads. Please use the above contact link to reach out to us with any further concerns, and we will update you as soon as the Amazon link has been corrected for you. 
(Edited)

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