IMDB says I don't have an account and won't let me sign in, although I have an email confirming I joined February 10, 2018.

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  • Problem
  • Updated 1 year ago
  • Solved
I can't sign in or access my account. However, I was allowed to change my password! Why is that?
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Ken Hicks

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  • Frustrated

Posted 1 year ago

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Steve, Official Rep

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Hi Ken,

It doesn't look like you've created an IMDb account under this email address, so it is likely that you used a different email address to login to IMDb. Please write us back on the secure channel here with a list of the possible email addresses you may have used to create your account and also the nickname associated with the account if possible.

Thanks in advance!

- Steve
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Ken Hicks

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Thank you, that helped and I was able to fix my problem.

Ken

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