Imdb profile not updating cast credit.

  • 1
  • Problem
  • Updated 4 years ago
  • Not a Problem
Updating cast credit for Lockwood episode 8. I am going to be in episode 8 and it won't update on the site and everyone keeps trying and it has been months.
Photo of Jonathan Buckhouse

Jonathan Buckhouse

  • 1 Post
  • 0 Reply Likes
  • sad

Posted 4 years ago

  • 1
Photo of bluesmanSF

bluesmanSF, Champion

  • 10815 Posts
  • 6429 Reply Likes
Can you post the Submission ID Reference Number, an 18-digit number in the emailed receipt you would have received when submitting (or you can find it in your Site Settings under View your contributions). Staff can check on status for you (but since they take about a week to process, "months" ago probably means it was rejected because of an error in the submission or that they could not verify it.

Also, if you post the contents of your emailed receipt, contributors here might be able to suggest how to submit it to give a better chance of having it accepted.

I wouldn't think there'd be too much of a problem since you're credited in 6 ep's but staff tends to be careful if production gave a list and then single submissions come in that were not on the list. So, you might have to wait for it to air and take a screen shot of your name in the credits and upload that here as evidence they can use to verify it.

Good luck!
Photo of Michelle

Michelle, Official Rep

  • 12681 Posts
  • 9560 Reply Likes
Hi Jonathan -

As bluesmanSF mentioned, if this is still an issue please post the most recent submission reference number here and our staff can take a look.