SUPPORT...IMDb Pro linked to wrong page

  • 1
  • Problem
  • Updated 9 months ago
  • Solved
  • (Edited)
Update... A Comedy of Errors...from bad to worse...
Now it seems my sons picture is now attached as My headshot.  Not real sure what is going on here but I am hoping that someone from IMDB will contact me DIrectly and tell me how to fix this... good grief! 

Hello fellow IMDb'ers, 

RE: IMDB Pro...
I have signed up for IMDb Pro and just realized that I linked it to my sons IMDb page by accident. I have already reached out to IMDb customer support and still waiting on an answer from them. How do I correct this to apply IMDB Pro to my page instead?
Any Help Appreciated....
Thank you,
Charlie

Correct IMDb Pro account:
Charles Edwin Powell
https://www.imdb.com/name/nm0694052/

Incorrect IMDb Pro account: 
Charles Edwin Powell II
https://www.imdb.com/name/nm9547635/
Photo of Charles Edwin Powell

Charles Edwin Powell

  • 4 Posts
  • 3 Reply Likes

Posted 9 months ago

  • 1
Photo of Steve

Steve, Official Rep

  • 1573 Posts
  • 1233 Reply Likes
Hi Charles,

We resolved the account linking issue and sent an email directly to your inbox. Please follow up there.

Thanks in advance!
- Steve
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Charles Edwin Powell

  • 4 Posts
  • 3 Reply Likes
Hi Steve,

Thank you for trying to sort this out.. Much appreciated although we still have an issue logging in to Pro.

Did you guys cancel my IMDB Pro subscription from today, if so that is fine, but I can still can not log into my Pro account thru my page https://www.imdb.com/name/nm0694052/ 

Thanks,
Charlie
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Charles Edwin Powell

  • 4 Posts
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Hi Steve, I tried to reply thru the email but it bounced back.
Photo of Charles Edwin Powell

Charles Edwin Powell

  • 4 Posts
  • 3 Reply Likes
Hi Steve,
Thank you for everything, I appreciate all your help. We are good to go!