IMDb pro charged to the wrong card

  • 1
  • Question
  • Updated 1 month ago
  • Answered
I share my amazon account with a friend and I just noticed that my IMDb pro bills have been charged to her account for the past two months. How can I retrieve those payments and charge them to my card?
Photo of Inesita D Los Santos

Inesita D Los Santos

  • 1 Post
  • 0 Reply Likes

Posted 1 month ago

  • 1
Photo of GMJ

GMJ, Champion

  • 3678 Posts
  • 6430 Reply Likes
Please file a report through the IMDb Contact Us form.

Click the following buttons/drop-down menu items on the form.

IMDbPro Member -> Billing/Payments -> Other payment issue -> Email

You'll need to provide credit card information, presumably, for both accounts.
You should receive a message from an IMDb representative in your e-mail account.

I hope this helps.