IMDb Pro Annual Subscription Refund

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About a month ago, I signed up for the 30-dags long IMDb Pro free trial subscription. Yesterday (the 23rd of November 2017) my card was unexpectedly charged of the full 179$ annual IMDb Pro subscription fee (which I did not choose), without recieving a single notification. I would like the account terminated and a refund of the full fee.
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Raffaele Capaldi Tarantino

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Posted 1 year ago

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Claire, Official Rep

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Hi Raffaelle,

For further assistance, please log into your account and contact our support staff privately via this form.

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Christina Littleson

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Same thing happened to me. Just checked my account and Imdb took a full years payment without my permission or any notice.
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GMJ, Champion

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As noted in Claire's response above, contact the IMDb support staff privately via the form link. Make sure you are logged in to your IMDb account to view the form.
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Steve, Employee

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Hi Christina,

IMDbPro memberships are automatically renewed at the end of each billing period unless you choose to cancel your membership in the account settings. That said, we would be more than happy to take a look at your account and assist you. As mentioned by Claire above, please contact our support staff privately via this form. We might need to ask you some questions regarding the account information or your billing details.

Thanks in advance!

- Steve

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