IMDB Pro account isn't linked to my page

  • 2
  • Problem
  • Updated 4 months ago
  • Not a Problem
For a long time I've had an IMDB Pro account but didn't realise it wasn't linked to my page. 

I believe https://www.imdb.com/user/ur88458233 is my IMDB Pro account which reads info-72859 as the name. My imdb page is https://www.imdb.com/name/nm4826300
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Wade Boyes

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Posted 4 months ago

  • 2
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Taylor, Official Rep

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Hi Wade,

For further details between the differences between a user profile page and an IMDb name page, please see our Help Page article : What's the difference between an IMDb page and user profile?
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Wade Boyes

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Thanks Taylor this still doesn't answer why I have two different logins and why my accounts don't seem to be linked in anyway.
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GMJ, Champion

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Wade, 

The first link you posted is a User Profile (also known as an Activity Page), which allows you to submit data to the IMDb. If you want to change the User ID (info-72859), click the link below for more information. 

How can I change my User ID?

If this is about having an IMDbPro account and claiming an IMDb Name Page, please click the link below. 

Claim your page

I hope this helps. Please write back if you have any more questions. 
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Wade Boyes

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Thanks GMJ,

I have done even more digging and come up with the following. I seem to have two accounts.

If I sign in as info@**********s.com 
Name Wade Boyes
User ID info-72859 (My iMDB Pro account)
User Link https://www.imdb.com/user/ur88458233
Email info@**********s.com
IMDb Member 1 year, 8 months
IMDb member since May 2018
Lifetime Bio 1+
Lifetime Total 10+
Linked account Amazon - info@**********s.com

If I sign in as Facebook 
Name Wade Boyes
User ID instructorwade
User Link https://www.imdb.com/user/ur26422335
Email imdbmain@************.com (Turns out this is my iMDB Pro account)
IMDb Member 8 Years
IMDb member since June 2011
Lifetime Total +1
Linked account Facebook

I would like to Merge these accounts, but don't really know which I should be merging! The 1Y8Month one is my IMDB Pro by the looks of it but the other I've had for 8 years and don't want to lose that rating.... Suggestions?
(Edited)
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Taylor, Official Rep

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Hi Wade,

I've replied to your request directly via email. However I am wondering why you believe your account "instructorwade" is also registered on IMDbPro.
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Wade Boyes

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OMG... I may have been paying for TWO IMDBPRO ACCOUNTS!!!!!!!!! How can I confirm this and contact IMDB??????
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Wade Boyes

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I tried all my logins. As displayed above seems BOTH seperate accounts were IMDB Pro, which means I have due to confusion of the double accounts paid for two IMDB Pro accounts. 
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Wade Boyes

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I can log into both without issue.
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0145142

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Okay...Meanwhile contact help desk https://help.imdb.com/contact customers service will fix this problem...
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Wade Boyes

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Thankyou. I've emailed them. I'll let every one know what comes of it.
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0145142

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U welcome :)
(Edited)