IMDb Logo Misplaced

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  • Updated 6 months ago
  • Answered
  • (Edited)
It appears that the new IMDb clickable logo doesn't place correctly for all monitors/resolutions.  I've got a screenshot but not sure if I can post it here.  It's like 2 inches below where it should be [upper left, above "full cast and crew" text. (Oh, apparently I can post an image :) My monitor is an Acer H236HL, set at 1600 x 900... Windows 10
 
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Captain Jerry

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Posted 10 months ago

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Claire, Employee

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Thanks for reporting this issue.

Can you also confirm the browser name and version you were using when this issue occurred? Also, does this issue occur on all IMDb pages, or only on certain pages/when certain ads are displayed?

Thanks!
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Captain Jerry

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Hi Claire,

Google Chrome Version 60.0.3112.113 (Official Build) (64-bit)

It was on all pages, I didn't notice any ads. But wouldn't you know it, now it's gone.  Nowhere to be seen!  Good thing I took a screenshot of it or I'd think I was going crazy [as you probably would have too!]

Jerry
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Steve, Employee

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Hi Jerry,

Thanks for letting us know. Based on your message, it sounds like the issue was with your device or browser. I would suggest disabling any add-ons and configuring your browser to accept cookies before visiting IMDb. Let us know if the same issue appears again.

- Steve
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Captain Jerry

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I'll do that, thanks, Steve.  It looked as though the new [or different] logo was intentionally coded that way.  It was a goldish color, different font [Roman or Times] and had a cool fade in effect.

Jerry
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Dave

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This reply was created from a merged topic originally titled Floating monk and IMDB home link how to get rid of it.

After going to another page, the floating monk next to the imdb (https://i.imgur.com/814mjf9.png)page shows up and blocks other links (like showtime listing days).  Is there a way to remove this really annoyong home page link?  
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Col Needham, Official Rep

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Susan

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This reply was created from a merged topic originally titled imdb image covering movie schedule days.

When I go to my movie theater schedule page now, there is a floating IMDB image covering the first couple of days so that I cannot click on them. I just want to see the schedule for tomorrow, but when I click on that date, I am re-routed to the imdb homepage since there is part of the invisible background of the image that is covering where I need to click for that date. This needs to be fixed - get rid of the image.

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Susan

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Thanks. This seems to be a Firefox-only issue. With the same adblockers, Chrome and Safari work perfectly.
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Captain Jerry

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It's doing it again, different logo style this time.  Yes, I did everything they recommended, browser changes, clearing cache, etc... As a Senior Software Engineer, some programmer somewhere doesn't know what he's doing.
(Edited)
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Col Needham, Official Rep

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Sorry about that.  Did you disable all plug-ins, especially including any ad blockers? 
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Captain Jerry

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Oh shoot, now, ya' know what?  Disabling my ad blocker seems to have fixed it, go figure, that didn't work last time.  So we can't have an ad blocker with IMDb, huh?  That sucks almost as bad as the logo location issue!  
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Susan

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Agreed. I do not like it when video starts without an action from me, and IMDB is guilty of doing that when the adblocker is off.
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Vivis Vivis

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This reply was created from a merged topic originally titled How do I get that big sign of "This is IMDb" OFF from my Headshot ? move it left ....

the IMDb logo is blocking my headshot, this is a problem.
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Col Needham, Official Rep

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Please see http://www.imdb.com/help/show_leaf?browserdisplay and let us know what happens.
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Mark King MCP

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This reply was created from a merged topic originally titled IMDB branding overlaps image on profile pages.

When I go to a profile page (e.g. Sasha Lane) on both Firefox 56.0 (32 bit) and Chrome 61.0.3163.100 (Official Build) (64-bit) on Windows 10 Professional there is an overlap with some IMDB branding over the main image on the page.  Here is how the page looks in Firefox:

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Col Needham, Official Rep

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Please see http://www.imdb.com/help/show_leaf?browserdisplay and let us know what happens.
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jake

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This reply was created from a merged topic originally titled there is a blade runner ad that completely blocks my search bar and options menu.....

there is a blade runner ad that completely blocks my search bar and options menu. I can't use any of the options or search anything. How do i get rid of it

thanks
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Col Needham, Official Rep

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Please see http://www.imdb.com/help/show_leaf?browserdisplay and let us know what happens.
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bderoes, Champion

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Well, the misplaced logo is back, blocking the use of whatever is clickable beneath it. And yes, disabling my adblocker fixes the placement. But why is the alternate logo positioned directly instead of relatively, as a normal logo is? Now I get to view an ad for Amazon Prime, of which I'm already a member (and logged in with my Amazon id, BTW.) OK, so Thor is in theatres today. Got it. Please fix the logo placement!
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Captain Jerry

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I think they're not going to fix this so we're forced to turn our ad blockers off so we see the ads.  political/revenue/financial...
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Tandis Tandis

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This reply was created from a merged topic originally titled Bad CSS on website.

Why on every page does your main IMDB logo <iframe> with id="floater_5903743" have the "top" css set to 151px. This is causing the IMDB logo to cover valuable information. I mean how stupid can you guys be?!?!?!?!?!?!!? You obviously need to hire better developers cause this is happening all the time with your site!!!!!!!!!!! This site has become the most problem ridden and annoying site I have ever used, I think i'm done with you all. Since you can't get your act together and actually hire GOOD developers me and pretty much everyone I know has stopped wasting time with this site. If you want a fantastic developer contact me cause the ones you have suuuuuuuuuuuuck!
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Col Needham, Official Rep

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Castile

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This reply was created from a merged topic originally titled What's with this new pop-up that covers the movie rating?.

Why is IMDB covering the movie ratings in the upper left corner with a large pop-up? Would you like to tell me how this benefits me as a movie goer?
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Robbie

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This reply was created from a merged topic originally titled IMDb logo issue.

As with most websites, yours is becoming increasingly retarded.  Now you have decided to impose IMDb over every page, where the genre is listing, so now I can not see what the genre of the movie is because you just had to put your IMDb logo over it (as if everyone does not already know that they are on IMDb).   More and more I have to wade through movie trailers that are not it English.  Really, anyone with more than a single digit IQ knows that most of us only want to know about movies that are in the language that we speak.  You really need to separate all of these movie trailers by language.

Note: This conversation was created from a reply on: Upcoming changes to several IMDb features.
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Col Needham, Official Rep

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The logo issue is likely to be faulty ad blocking software which needs to be reported to the author of the blocking software. Please see https://help.imdb.com/article/imdb/general-information/why-is-imdb-displaying-differently-on-my-brow... and let us know what happens.

The trailer issue is somewhat of a mystery.  You should find the main English language trailer in the video slot next to the poster at the top of every title page.  For example from:  http://www.imdb.com/title/tt3402236/ (see red highlight):



If you are not seeing this then perhaps your ad blocking software is even more faulty and is hiding the trailers too?

The other explanation could be that you are still using the old (7+ years out of date) version of IMDb.  Please go to your site settings at https://secure.imdb.com/register-imdb/siteprefs and ensure both "Always display full cast and crew credits" and "Show reference view (old title/name page layout)" are unchecked.   These options are only for people who do not want to use IMDb's latest design and features (including in-line trailers); they are unsupported and are full of bugs so are not recommended for general use.  
(Edited)
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Captain Jerry

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The ad blocking software isn't faulty, it's the choice of the IMDb programmer to place the logo relatively instead of dynamically [or positionally]
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FunnyFaceKing

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This reply was created from a merged topic originally titled new imdb logo won't let me create a new title list.

It seems the brilliant minds at imdb have decided to a temporary Thor:Ragnarok fonted imdb logo in front of a certain section of every page that directs us to the home page even if they block specific functions like edit Release Date details , etc. 

I already got a solution to one problem created by this bright idea here, but since Peter marked it answered I guess I have to create a new question. 

Now I want to create a list with movie titles. The new bright idea covers up the button to choose titles. Like so:




There appears to be no other way to create new lists unless they involve people, characters or images. All I want to do is create a new list. Please advise your technicians that if they ever have this bright idea again, it's not so bright, really. Unless you can find me another solution, it makes the site impossible to use.

Thank you for your time.
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David Lind

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This reply was created from a merged topic originally titled Weird Buttons appear at the Top of any IMDB Page: The Flash, Cyborg, etc.

In the past few days when visiting any IMDB page I get these weird buttons that are overlayed on the page: The Flash, Cyborg, Superman, Batman, Wonder Woman and Aquaman. They are blocking the search box and other areas so I can't use the site. I'm using Chrome Version 59.0.3071.86 (Official Build) (32-bit). Here's a screenshot:

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Col Needham, Official Rep

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Peter, Champion

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I'm not personally seeing this problem, but here are some pretty bad reviews from actual film critics:

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Captain Jerry

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You're probably not using an ad blocker if you're not seeing this issue [or maybe it doesn't occur on all browsers] 
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Tammy Jackson

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This reply was created from a merged topic originally titled When the floating logos for Batman etc appear, I am unable to search.

When the floating logos for Batman etc appear, I am unable to search
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Yossarian Nutt

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spamming every thread with that link does nothing to help...
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Tammy Jackson

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That link only takes me to the help pages where do I go from there?
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Claire, Employee

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Wilfred F Drouin Jr

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This reply was created from a merged topic originally titled watchlist flag unusable.

There is a new page element covering the watchlist flag on title pages
that makes it impossible to add those titles to our watchlists. The
problem exists for both Chromium and Firefox on Xubuntu 16.04.
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Col Needham, Official Rep

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This is likely to be an issue with your ad blocker or another plugin.  Please see https://help.imdb.com/article/imdb/general-information/why-is-imdb-displaying-differently-on-my-brow... and let us know what happens.
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David Afforo

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This reply was created from a merged topic originally titled Website homepage link problem.

Is the homepage link, when not the normal IMDb logo, support to be this low?
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Captain Jerry

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Posting this same excuse for bad coding over and over again, doesn't fix the issue.  Somebody please tell the programmer to place the logo by direct addressing instead of vectoring it [or whatever the terminology is.  I'm an RPG programmer, not up on my HTML or JavaScript.]
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Col Needham, Official Rep

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Sorry, but this is an issue with your ad blocking software. Please complain to the authors of the software. The logo is part of an ad treatment and your ad blocking software is not blocking it so it seems pretty clear where the problem lies. 

The way the ad works means it has to be coded as it is, and even if this was not the case, we would not go out of the way to enable ad blocking.
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Captain Jerry

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Uggg, it's so difficult dealing with non-programmers. I had a friend of mine hack the IMDb website and dump the main page index.html code, confirming that the logo is being placed by relativity instead of direct addressing.  The ad blocking software is working exactly the way it's supposed to.  Yes, it's provabley clear where the fault lies.  The IMDb code is faulty.  No wonder Rotten Tomatoes is becoming so popular.
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Col Needham, Official Rep

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I am not sure what my background and qualifications have to do with anything here, but since you raised it: I have a First Class honours degree in computer science from a good UK University; I wrote my first piece of software in 1980; by 1981 I had coded the database which went on to become a major data source in the foundation of IMDb; I wrote and published online the first IMDb software in 1990; I grew and managed this same software as the primary interface to IMDb until the mid-1990s. While I have not written any software which runs on IMDb for years, I maintain a keen interest in technology and I like to think I know enough about how things work to be able to represent the team of highly skilled software engineers who work on IMDb today, and who are far smarter and faster than I ever was even at the top of my software development game.

All the above is for naught because it seems what I really need here is a good qualification in written English to be able to better explain. I am sorry I am not doing a good job here so forgive me for going back to basics ...

IMDb pages consist of content and ads. The ads effectively pay for the production of the content. Unlike many other content sites, we do not disable access to people with ad blockers, even though the use of such software is against our terms and conditions at http://www.imdb.com/conditions, and even though my personal opinion is such software is morally wrong. It is your choice whether you run such software, but if you do, then you have to accept there can be consequences —everything from misplaced logos to core site functionality breaking; I am fairly old school internet in this respect, and remember you always have the simple choice to disable the ad blocker.

We have a principle at IMDb where we like to create ads which both our customers and our advertisers will love. We may not always be successful, but we are always learning and always trying to improve. If you live in the US and have an ad blocker then you are missing out on gorgeous ad treatments like the one on http://www.imdb.com/title/tt1856101/ or the fun of http://www.imdb.com/title/tt3501632/<br><br>

Anyway, in order for the ads which pay for upkeep of IMDb to work well on the largest range of devices, browsers and size settings, we have to code them in specific ways. Otherwise there would be an abundance of threads here complaining about faulty advertising from our actual customers.

In spite of all of the above, you have chosen to install a piece of software called an ad blocker; conveniently for the purpose of this argument, it has one function: to block ads. The item of IMDb content at issue here is part of an ad experience. It is obstructing IMDb’s page for you because the ad blocking software is failing to block the ad. It is as simple as that. The fault is the ad blocker not blocking ads, so to me, this is clearly a problem for the developers of the ad blocking software. Have you filed a complaint with the authors of your ad blocking software?

Hopefully this explanation is more clear and helpful in directing your energy at people writing ad blocking software which does not, in fact, block ads.

Finally, while we are not deliberately trying to defeat ad blocking software here, nor will we make extra effort to support ad blocking; the time of our software engineering team is better spent developing new features for all customers or fixing bugs which affect all customers.
(Edited)
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Captain Jerry

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Wow.   A resume.  Very impressive [assuming it's true]  Have you run for office? [any political office?]  You'd of made a great politician, long winded, covered a lot of issues, used a ton of well thought out words, yet, under disguise, place all blame elsewhere and took no responsibility for anything.  The "ads" that you speak of [and exampled] for other movies and TV shows are wonderful [I've gotten a lot of great recommendations of things to watch from them], but for them to interfere with basic content not related to the ad., to the point that makes the content unuseable, is just bad programming.  I'd of been fired from my job [many years as a senior software engineer] a long time ago if I ever coded anything like what you defend.  True, I'm a data programmer and don't deal with ads or the public, but it's still my basic responsibility to ensure that my users [customers] have software that works under all conditions, and has a product that works for them, instead of them jumping through hoops to end up working for the software.  I know, you've got a customer base that's so big you don't have to worry about the needs [or desires] of the few [thank you Mr. Spock]... that no thought is given to ... without those happy customers that want to come back to your site time and time again, I sure wouldn't want to be an advertiser on the next great Titanic.  Maybe I'll find out that this site https://www.rottentomatoes.com/ does the same thing, at which time I'll come back and admit defeat for all dissatisfied users of your faulty software.
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Susan

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I think what IMDB is not asking is WHY people choose to use ad-blockers when using IMDB. Even though turning it off floated the logo back into its intended location, I chose to turn the blocking back on again because the ads were intrusive and diminished from my experience on IMDB. They often had audio that I did not want, or graphics that forced the page to load slower or interfered with what I was trying to do on the site.

One example that drove me nuts was when the homepage loaded. As soon as the the search box at the top loaded, I clicked in it (so I thought) and start typing. Unfortunately, the page hadn't finished loading, and then the ad popped up at the top of the page, and because I clicked there, thinking I was placing a cursor, the ad now opened in a new tab - very annoying. When I used the blocker, this did not happen.

There are ways to solve this problem, such as make the ads smaller and less intrusive (and less visually chaotic). I don't mind sites where there are some sidebar ads that do not have any audio or visual animation, but more and more sites use ads that defeat my purpose of going to a site, so then I have to block them.

Wouldn't it be better to have people see less invasive ads than to not have them see any ads at all because they are blocked?
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Captain Jerry

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Very well thought out and good suggestions, Susan.  It doesn't look like they're interested in fixing this issue, but at least we've stated our opinion, in a non-threatening, non-childish manner [like most of the internet has devolved into these days] 
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Skeauxsha

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This reply was created from a merged topic originally titled What is with the Rainbow IMDB with guitars that's showing up on every page?.

It's cool and all, but it tends to cover other information.
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Col Needham, Official Rep

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This is likely to be an issue with your ad blocker or another plugin.  Please see https://help.imdb.com/article/imdb/general-information/why-is-imdb-displaying-differently-on-my-brow... and let us know what happens.

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