IMDb is unavailable on my device is the error I get

  • 1
  • Problem
  • Updated 2 months ago
  • Not a Problem
We have Amazon Prime but we can't view IMDb movies / content on our TV.  We keep getting an error saying "IMDb is unavailable on this device" - it's a TV?!! Why are all the other things playing but NOT this?! Then I want to see a movie and it's ONLY on IMDb through Prime, but since I can't watch IMDb on my TV, we can't watch it and would need to either buy the DVD or go rent it from Family Video - kinda defeats the purpose.  Is there any way IMDb and Prime can fix this crazy, stupid glitch?! I mean we're vidiots and need our movies!! Thanks!
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Crystal Dawn

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  • bummed out

Posted 2 months ago

  • 1
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Taylor, Official Rep

  • 536 Posts
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Hi Crystal,

I'm sorry to hear you're having trouble viewing content on IMDb TV.

Please know that for IMDb TV, you will need a device or Smart TV which handles "Ad supported channels". 
For information on specific devices, please see the Help Page on Smart TVs.