IMDB has been debiting my account $39.90 every month even though I requested to close my account 6 months ago!!

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IMDB has been debiting my account $39.90 every month even though I requested to cancel and close my account BEFORE the 30 day trial was over. That was 6 months ago!!
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Janet Santos

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Posted 3 months ago

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reno faoro

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What were you paying for? They must be doing something special that Im not aware of.
(Edited)
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Jeorj Euler

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The amount is double what would be expected, so that would imply two subscriptions.
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reno faoro

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So what does this subscription entail?
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Steve, Official Rep

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Hi Janet,

It sounds like you have at least one IMDbPro membership that is still active. We'll be happy to provide further help and refund you for any unused memberships if you reach out via the secure channel here:


https://help.imdb.com/contact?disableLoginPopup=true


Thanks in advance!
- Steve

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