IMDb Banner on personal page

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  • Question
  • Updated 8 months ago
  • Answered
Once I entered my IMDB profile, there is a display banner at the top with images and videos, my display banner only show two videos and they are repeated. I've been trying to actualize it but can't find how to do it. this the URL of the profile I ́m currently working with... 

I need to be able to change the video that it ́s being displayed (in the app) since 1. it ́s repeated 2. if you tap play it does not start playing just stays frozen at the image; this error has already been prove to happen in both versions of the apps and different equipments...

I have gotten several replies back from other post i did, and some guy from IMDb tech support told on my post that it is a platform error; is there a way to fix it? 
Photo of Franartur Duque

Franartur Duque

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Posted 8 months ago

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Photo of Claire

Claire, Official Rep

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Hi Franartur,

I can confirm that your Film & TV Comedy demo reel is the only video featured at the top of your page on the IMDb app, and it is playing properly on both Android and iOS devices.

So that we can offer further help, can you please confirm the following information?
  • Device model
  • OS version number
  • IMDb app version number
  • Full text/screenshot of the error message you've received
Thanks in advance. We look forward to assisting you further.