I want to link my Amazon Prime acct with IMDb.

  • 2
  • Question
  • Updated 10 months ago
  • Answered
I have The same issue only I get this page after clicking the Button to link Amazon to imdb.


Note: This conversation was created from a reply on: I want to link my Amazon Prime acct with IMDb..
Photo of GameGuruZ .

GameGuruZ .

  • 3 Posts
  • 1 Reply Like

Posted 10 months ago

  • 2
Photo of Steve Crook

Steve Crook, Champion

  • 1375 Posts
  • 1737 Reply Likes
Hello GameGuruZ,
Are you trying to add a link to Amazon onto the IMDb or are you trying to add a link to the IMDb onto Amazon?

It looks like the error message is from Amazon so shouldn’t you be asking them about it?

Steve
Photo of Steve

Steve, Official Rep

  • 1407 Posts
  • 1103 Reply Likes
Hi there,

I am a bit confused because it looks like this was marked as an IMDb iOS app issue, which doesn't include the ability to link to third party accounts. 

Could you provide a bit more information on what you are attempting to accomplish?

- are you attempting to link accounts to create/renew an IMDbPro membership or just to allow the log in with Amazon option on IMDb.com?
- please provide a link to the page where you are clicking the button to link your memberships
- have you linked your Amazon account to a previous IMDb account (or vice versa)?

Thanks in advance!
Photo of Jeorj Euler

Jeorj Euler

  • 7167 Posts
  • 9287 Reply Likes
Hi, Steve. If you have no clue what is going on, then how do you know my reply is incorrect?
Photo of Steve

Steve, Official Rep

  • 1407 Posts
  • 1103 Reply Likes
My apologies if that was unclear. You had provided incorrect information, which needed to be removed.
Photo of Jeorj Euler

Jeorj Euler

  • 7167 Posts
  • 9287 Reply Likes
Okay.
Photo of GameGuruZ .

GameGuruZ .

  • 3 Posts
  • 1 Reply Like
No this was under the same issue as the last. I am trying to get imdb to log in to Amazon. I can log into amazon just fine but when I try to login to port amazon to imdb im getting that error so im thinking its on your side. also, the previous SS before the error had my e-mail so I did not include it.
Photo of Steve

Steve, Official Rep

  • 1407 Posts
  • 1102 Reply Likes
Thanks for clarifying - we'll need a bit more information from you, so please reach out via the Contact Us form with the following:

- please provide a link to the page where you are clicking the button to link your memberships
- have you linked your Amazon account to a previous IMDb account (or vice versa)?
- your IMDb email address
- your Amazon email address


Thanks in advance! We look forward to providing you with further assistance.
Photo of GameGuruZ .

GameGuruZ .

  • 3 Posts
  • 1 Reply Like
I have been told you guys do not want us to submit our e-mail addresses in a public forum. But the address that i am using to link my amazon account to imdb is https://www.imdb.com/registration/signin?u=/find%3Fref_%3Dnv_sr_fn%26q%3Dlink%2Bamazon%2Baccount%26s... then after it tells me "Looks like you already have an IMDb account with" my email address here. Then I hit the "Link your Amazon account to" i press the Link accounts button and i get this error message.
Photo of Steve

Steve, Official Rep

  • 1407 Posts
  • 1102 Reply Likes
Please click this link to reach out with your email address information privately:

https://help.imdb.com/contact?disableLoginPopup=true

We will be able to continue the conversation with you there and help resolve this issue. You should not reply to this Get Satisfaction conversation with any personal information, and it will be needed for us to investigate further. Thanks in advance!

This conversation is no longer open for comments or replies.