I need help joining.

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  • Question
  • Updated 2 months ago
  • Answered
I have been trying to join IMDB Pro for 2 days now. Upon clicking the continue button to reach the final step of joining, I get an error message that reads,  "Sorry card Required." I have tried several payment methods and the same prompt appears after each payment method. This is EXTREMELY frustrating, especially after having joined amazon prime exclusively for the IMDB Pro attributes. Please send me a solution to this problem because I do not want to go a third day wasting time wondering if I will be allowed to join or not. This is ridiculous. 
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Kurt Stadler

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  • Frustrated

Posted 2 months ago

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Claire, Employee

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Hi Kurt,

So that we can review your account and offer further assistance, please log into your IMDb.com account and contact our support staff privately via this form.

Thanks!