I just cannot sign in with my android app.

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  • Updated 5 years ago
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I am trying for half a year now, and it just wont work. I only use letters and numbers with my password. I have installed the latest app version. I use an Asus tablet. The funny thing is, that it does work on my HTC smartphone. What could be the problem?
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Posted 5 years ago

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Photo of Col Needham

Col Needham, Official Rep

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It sounds like you may have an older version of the app which is no longer compatible with the new login process for IMDb. 

You need version 6.0 or higher to login, sorry. Can you upgrade via https://play.google.com/store/apps/details?id=com.imdb.mobile (you say you have the latest app but perhaps it is not compatible with the version of Android on your tablet).

Please let us know if this fixes it. 

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