I have not been getting my IMDb Subscription Emails and Newsletters

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  • Updated 3 months ago
  • Answered
  • (Edited)
I have not been getting my IMDb Subscription Emails and Newsletters for all my tv shows in my Watchlist my username are sportman13 and sportman18 please see I get it all which I add to my Watchlist
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Gary

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Posted 3 months ago

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Steve, Official Rep

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Hi Gary,

Please write us back with an example of the title(s) you did not receive notifications for and a screenshot of your Email Preferences page:

https://www.imdb.com/preferences/email


Thanks in advance!
- Steve
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Gary

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I only get 3 of the tittle email to me when I have at least 6 titles jimmy kimmel james corden General Hospital star 9-1-1 blue bloods so far
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Gary

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I only get 3 of the tittle email to me when I have at least 6 titles jimmy kimmel james corden General Hospital star 9-1-1 blue bloods so far
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Taylor, Official Rep

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Hi Gary,

Can you please confirm whether you have your email preferences updated as well? 


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Gary

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Taylor, Official Rep


I have  email preferences updated am only getting 3 of the tittle email to me when I have at least 6 titles jimmy kimmel james corden General Hospital star 9-1-1 blue bloods so far  can you fix this please


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Steve, Official Rep

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Thanks, Gary!

Just to be clear we are researching the correct information, please let us know the 3 specific titles you are seeing emails for and the 3 specific titles you aren't seeing emails for.

Appreciate your continued patience!
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Gary

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I only get 3 of the tittle email to me when I have at least 6 titles jimmy kimmel james corden General Hospita not getting  star 9-1-1 blue bloods

As of April 10 have not gotten anything in my   Email for my tv shows in my Watchlist  fix this please

(Edited)
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Steve, Official Rep

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Hi Gary,

Are these the titles you are not seeing updates for?

  • Jimmy Kimmel Live
  • The Late Late Show with James Corden
  • General Hospital 

Thanks for confirming!
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Gary

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yes also I only get 3 of the tittle

As of April 10 have not gotten anything in my   Email for my tv shows in my Watchlist  and I never get all shows I add fix this please
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Steve, Official Rep

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Hi Gary,
I've reached out to our team for further help with this issue.
In the meantime, please reach out to our team directly using the following link:

https://help.imdb.com/contact
Please use:

IMDb Fan/Contributor questions >> Ratings, Watchlist & more >> Edit watchlist >> E-mail
We will need a bit more information on your email addresses.

Thanks in advance!
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Gary

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Steve I followed your link reach out to your team directly using the  link: could not get the link to complete here is a screenshot do you need my email address to my accounts at idbm please get back to me

(Edited)
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Gary

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Rep please answer
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Taylor, Official Rep

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Hi Gary,

After reviewing the two usernames you've mentioned, I see that you currently have 2 accounts with 2 watchlists.

The first account under sportman18 has the following 4 titles, as well as 2 additional titles you've not referenced : 
  1.  General Hospital
  2.  9-1-1
  3.  The Late Show with James Corden
  4.  Jimmy Kimmel Live!
The second account under sportman13 has the 6 titles you've mentioned :
  1.  Star
  2.  9-1-1
  3.  Blue Bloods
  4.  Jimmy Kimmel Live!
  5.  The Late Show with James Corden
  6.  General Hospital
If you've confirmed both email addresses registered to the usernames, have not received Watchlist notifications, please contact us directly by selecting the "E-mail" button with the steps previously mentioned by Steve. 



Thanks in advance.