I had two IMDb names.The old one had a credit listed. This account has recently disappeared. My recent account was linked to this account

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
How do I send you a screenshot of my name as it appears in the credits of a TV show? Also since the show I got a new stage name which I created an IMDb account. The original name listed on IMDb has disappeared recently and the show is listed with my role as uncredited!! How do I correct this to show it was a credited role on with my current stage name that is listed on IMDb?
Photo of Bern

Bern

  • 20 Posts
  • 0 Reply Likes

Posted 5 years ago

  • 1
Photo of bluesmanSF

bluesmanSF, Champion

  • 10815 Posts
  • 6434 Reply Likes
You can upload photos here. Look for the little camera icon at the bottom of the reply field.

I assume, instead of "account" you mean "Name Page." Name Pages list a name and the credits the person has appeared in.

Can you provide links or describe the pages you're talking about? It's a little difficult to follow what you're saying. If you joined IMDbPro and chose to create a new name, that could have started the problems. You should have "claimed" the existing name and not made a new one. If the name needed changing, you should have clicked "edit page" and made edits to correct the existing page.
Photo of Bern

Bern

  • 20 Posts
  • 0 Reply Likes
ok to clarify, the Named page with a credited role has disappeared after showing for over 20 yeard on IMDb. Why is this? The show is still listed on IMDb with all the other actors listed..
Photo of gromit82

gromit82, Champion

  • 7584 Posts
  • 9768 Reply Likes
Bern: Please see Bluesman's comment above. What names were these pages under? If any of the pages still exist, can you provide links to them? What titles and credits are involved? Please provide full details.
(Edited)
Photo of Bern

Bern

  • 20 Posts
  • 0 Reply Likes
I have seen his comments...
Bernard Collaco named page had one credit for Milner TV 1994 'Young Asian Man' Credited role. This name page has disappeared two months ago. It was showing for over 20 years and suddenly it has disappeared? Why?
My current stage name Bern Collaco is showing Milner TV, but the role is showing uncredited. Can you please correct this to show that it was a credted role as Bernard Collaco is the same as Bern Collaco. Thanks
Photo of gromit82

gromit82, Champion

  • 7584 Posts
  • 9768 Reply Likes
Bern: Can you get a screen capture showing your name in the credits of Milner (1994) (TV)? If so, please post it here.

Then I recommend going to the page for Milner at http://www.imdb.com/title/tt0110519/ and clicking "Edit page". On the next screen, on the Cast line, select "Correct/Delete". Click "Continue".

On the next screen, select "Correct" next to your name and click "Check these updates".

On the next screen, remove the (uncredited) attribute and replace it with an (as Bernard Collaco) attribute. Also, if you know your order number in the cast (which you should be able to find, if you have access to the credits of this TV movie), please add it in the Order box. Check the box marked "provide an explanation to assist in processing this change". Click "Check these updates".

On the next screen, there will be an Explanation box. Enter something there like "I am Bern Collaco, and I played this role and was listed in the credits under the name Bernard Collaco." Also, if you have posted a screen capture showing your credit to this thread, mention the URL (https://getsatisfaction.com/imdb/topics/i-had-two-imdb-names-the-old-one-had-a-credit-listed-this-ac...). You should then be able to click "Submit these updates".

Allow a few days for the credit to be corrected.

By the way, there is a good reason for your separate page under the name Bernard Collaco to have disappeared. All your credits should be on the page of your primary name, rather than split among different pages depending on what name you were using. The way you indicate that you were using a different name for a particular credit is with the (as ...) attribute as mentioned above.

It was correct for IMDb to merge the Bernard Collaco page into the Bern Collaco page -- what went wrong is that the (as Bernard Collaco) attribute was not brought over and you were listed erroneously as uncredited. But, as I explained above, that can be corrected.

I hope this helps. Good luck!
Photo of Bern

Bern

  • 20 Posts
  • 0 Reply Likes


Hope you can help me correct this error. I think you can see from the print out in 2009 I was credited for my role in Milner TV and the order of the listed cast members.
Photo of gromit82

gromit82, Champion

  • 7584 Posts
  • 9768 Reply Likes
Bern: This should be fairly easy to resolve now that you have the screen shots of the credits as shown in the movie itself, above. I see that you were credited after Malcolm Raeburn and before Peter Harding. Currently Raeburn's order number is 16 and Harding's order number is 18, with nobody currently listed at position 17. 

Therefore, you can submit the correction to your credit as indicated in my previous comment, with order number 17. Make sure to check the box marked "provide an explanation to assist in processing this change", and when the explanation box comes up, provide a link to this thread where your screen shots appear. (You don't need to mention in the explanation that you used to have this credit listed on IMDb, because that won't make a difference; what's important is that you have provided proof of how your credit actually appeared on the screen.)

Good luck!
Photo of Bern

Bern

  • 20 Posts
  • 0 Reply Likes
Thanks so much for helping me sort this problem out. The problem has now been resolved.

This conversation is no longer open for comments or replies.