I feel in a Kafka world

  • 2
  • Question
  • Updated 6 years ago
  • Answered
I need help. I have been credited as an actress on my profile "Françoise Marie". But I never acted in a film or a series. I am a film director. There must be some actress with the same name as mine. I have used the edit button 6 times over the last 5 years, trying to delete the 3 wrong credits. But it never worked. What can I do ? I tried to call Amazon customers but they sent me back on "contact us" on the website. I feel in a Kafka world.
Photo of Françoise

Françoise

  • 10 Posts
  • 3 Reply Likes
  • as fine as one can be in a Kafka world

Posted 6 years ago

  • 2
Photo of gromit82

gromit82, Champion

  • 7584 Posts
  • 9765 Reply Likes
Françoise: As I understand it, you are Françoise Marie (I), the director and/or writer for "Graines d'etoile", "On dirait que ...", and "Petites histoires de reins du tout", but you are not the Françoise Marie who was an actress in "La guerre de Troie n'aura pas lieu", "L'inconnue d'Arras", and "Le destin de Priscilla Davies". Is that correct?

Strangely, for "La guerre de Troie", "L'inconnue", and "Priscilla Davies", IMDb has listed both you and Françoise Marie (II) as acting in those films, playing the same role in each. This is an obvious error.

Here is how I recommend correcting the error:

Go to your page at http://www.imdb.com/name/nm1142028/. Click "Edit page".

On the next screen, on the Name Split line, select "Add split". Scroll down and click "Continue".

On the next screen, you will see lines for the three types of credits you currently have listed -- Actress Credits, Director Credits, and Writer Credits.

On the Actress Credits line, in the drop-down box under "Move to", select the option for Marie, Françoise (II). On the Director Credits and Writer Credits lines, leave the option for Don't move [Marie, Françoise (I)] selected.

Don't check any of the boxes marked "Update existing credits with 'as'" -- it doesn't apply in this situation.

There will be an Explanation box. In that box, enter something like "I am Françoise Marie (I), the director/writer, but I am not an actress. All of the actress credits that are currently listed for me on IMDb actually belong to Françoise Marie (II), who is already listed by IMDb as acting in those films in the same roles."

Click "Check those updates".

On the next screen, your data should appear with a green background, and you should be able to click "Submit these updates".

Allow a few days for the correction to be processed.

I hope this helps. Good luck!
Photo of Françoise

Françoise

  • 10 Posts
  • 3 Reply Likes
Thank you so much for your clear guideline! It's so nice and such a relief! I just did what you recommended. We'll see... Have a very good day!!
Photo of Françoise

Françoise

  • 10 Posts
  • 3 Reply Likes
I am deeply sorry to see that nothing has been corrected on my profile since I followed the clear guideline of Gromit82.

IMDB has the right to put out wrong credits about me. And I don't have any means to correct it.
IMDB states that I am an actress. And it doesn't matter if it's false.
Who cares but me? I am so little compared to Amazon!
Photo of bluesmanSF

bluesmanSF, Champion

  • 10815 Posts
  • 6434 Reply Likes
Amazon has nothing to do with your issue.

Updates take 1-14 business days to process (you're at about 4-5?). It's a bit early to assume it's not being corrected. I'd stave off the deep sorrow for at least a few days more...
Photo of Françoise

Françoise

  • 10 Posts
  • 3 Reply Likes
I have started exactly 5 years ago to try to have my wrong credits modified through the contributor zone! 
I started to mention the problem on Getsatisfaction.com in November and got an advice which I followed. Since then I tried 3 new times through the contributor zone. Every time and for 5 years for the same reason! 

Amazon is the owner of IMDB. 
Doesn't IMDB/Amazon have a responsibility towards all people they mention in their database? Is there a hierarchy in the way issues are dealt with: some people never getting their page corrected, even if mistakes are obvious and easy to fix. 

If informations concerning my page are wrong,  if these same mistakes have been reported for years in the contributor zone, if it’s obvious that I have a namesake (since we are both credited for the exact same films), if the ones who can have access to my data don’t correct them...  It just means IMDB/Amazon doesn’t respect people and doesn't care about carrying lies on people. 

Is there a thing to do against that?
Photo of gromit82

gromit82, Champion

  • 7584 Posts
  • 9765 Reply Likes
Françoise: Please post your full data submission here on this message board from when you submitted the correction. You can copy it out of the receipt you would have received from IMDb by e-mail immediately after sending it in. (Also, please include the submission reference number -- it's an 18-digit number that will look something like 141203-123456-789000.)
Photo of Françoise

Françoise

  • 10 Posts
  • 3 Reply Likes
Thanks for this quick answer.
Here are my last submissions :


140217-224222-718000   2014-02-17   22:42:22    Marie, Françoise (I)
Actress Credits -  3 credits deleted

141118-223402-756000 2014-11-18   22:34:02  Marie, Françoise (I)
Actress Credits -  3 credits deleted

141203-213828-760000  2014-12-03   21:38:28  Marie, Françoise (I)
Actress Credits -  3 credits deleted

141203-221643-400000  2014-12-03   22:16:43  Marie, Françoise (I)
Actress Credits -  3 credits deleted

141204-093405-310000  2014-12-04   09:34:05  Marie, Françoise (I)
Name Split -  1 split added

141211-015805-729000  2014-12-11 01:58:05  Marie, Françoise (I)
Name Split -  1 split added
Photo of gromit82

gromit82, Champion

  • 7584 Posts
  • 9765 Reply Likes
Françoise: What I'm looking for is the content of the receipt, not just the reference number. Don't worry about the earlier submissions; just post the full e-mail receipt for either #141204-093405-310000 or #141211-015805-729000.
Photo of Françoise

Françoise

  • 10 Posts
  • 3 Reply Likes
Here is one of the receipt :
(they all say the same thing)

Thanks !!!


Updating Information for Françoise Marie (I)
Updates submitted. Thank you!

The reference number for your submission is 141204-093405-310000 and you can access it through your update history.

Your updates have been sent to the IMDb data editors for review. If they're approved, they will normally appear on the site within the next 1-14 days. For specific details about this and a more current estimate of processing times, check the processing times page. For questions on the submission process we recommend visiting the IMDb Get Satisfaction community message board. There are also a number of helpful resources in the Contributor Zone.
Photo of gromit82

gromit82, Champion

  • 7584 Posts
  • 9765 Reply Likes
Françoise: In your e-mail receipt, doesn't it say anything about the Name Split that you were requesting? I can't see from what you posted, what the content of your update was.
Photo of Françoise

Françoise

  • 10 Posts
  • 3 Reply Likes
sorry for the delay (night in France)
Here is a screen shot of what I asked for.



And here is the explanation:
I am Françoise Marie (I), the director/writer, but I am not an actress. All of the actress credits that are currently listed for me on IMDb actually belong to Françoise Marie (II), who is already listed by IMDb as acting in those films in the same roles.

Thanks a lot for helping
Françoise
Photo of gromit82

gromit82, Champion

  • 7584 Posts
  • 9765 Reply Likes
I don't have any other suggestions right now, so hopefully we can get an IMDb staffer to intervene and resolve this problem.
Photo of Michelle

Michelle, Official Rep

  • 13319 Posts
  • 10799 Reply Likes
Hi Françoise -

Everything within your previous Name Split Update was formatted correctly, so I'm not certain why your Update was rejected.  I have reached out to our data editors with your request, they will review it shortly and I will let you know the status as soon as I hear back from them. 
Photo of Françoise

Françoise

  • 10 Posts
  • 3 Reply Likes
Thanks a lot for your help!
Let's wait then...
Photo of Michelle

Michelle, Official Rep

  • 13319 Posts
  • 10799 Reply Likes
Hi Françoise -

Just following up here, the credits have now been removed from your page: http://www.imdb.com/name/nm1142028/

Cheers!
Photo of Françoise

Françoise

  • 10 Posts
  • 3 Reply Likes
Waouw !!! What happened ? 
Many thanks to you both,  Michelle and gromit82 !!!
I wish I could drink a toast with you guys!
Françoise, from Paris
Photo of Michelle

Michelle, Official Rep

  • 13319 Posts
  • 10799 Reply Likes
Vous êtes les bienvenus!
Photo of Françoise

Françoise

  • 10 Posts
  • 3 Reply Likes
Vous habitez aussi en France?