I can't sign in to IMDb on my iPad now.

  • 1
  • Problem
  • Updated 7 months ago
  • Solved
I can't sign in on my iPad I keep getting 403 errors even when I try to change my password. I can sign in fine on my Android phone
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Willard Tolman

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Posted 7 months ago

  • 1
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Steve, Official Rep

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Apologies for the trouble.


Please note, login is no longer supported for devices running iOS 10 or older and Android OS 9 or older. If you are running a more recent OS version than these, please write us back with the following:


- your device model
- your OS version
- your IMDb app version


Thanks in advance.
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Willard Tolman

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Ok my iPad is out of date and can’t be upgraded. My moms iPad is an iPad Air 2, software is 13.3.1, and IMDb version is ver 10. When you try to sign in you can see a running circle on the sign in button and it won’t let you type in the username. I can login on my android phone so it’s not my profile.
(Edited)