I Can't Reach any review when I click on the user review link

  • 3
  • Problem
  • Updated 3 months ago
  • Solved
Every single review that contains spoilers that I click on goes to an error page. Tried multiple browsers.

 

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David Galbraith

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  • frustrated

Posted 7 months ago

  • 3
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JvH48

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The problem is broader than only user reviews with spoilers.

User reviews have a permalink that points to nowhere. 

This is the case with many (or even all) user reviews on many (or even all) movies.

An example: movie Daddy's Girl https://www.imdb.com/title/tt1662546 has 2 user reviews. Both have a wrong Permalink, yielding an error message.

I tried many other movies, and the problem is similar everywhere.

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Claire, Official Rep

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Hi both,

Thanks for reporting this issue. I've forwarded this information to our engineering team for further investigation.

We'll provide an update via this thread once we receive more information.

Please let us know if we can offer any further help.
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Elshikh4

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mk

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This reply was created from a merged topic originally titled 500 error on user reviews.

I can't use the permalink on any review of any movie. I've tried on different devices, and I every time the error 500 appears. Is there something wrong with the site?
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Claire, Official Rep

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Hi everyone,

I've confirmed with our engineering team that this issue is now resolved.

Please let us know if we can offer any further help.
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JvH48

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Indeed, it is back to normal.
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Viki Antonopoulou

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Hi, I think that the error still persists.
The "user review" button for all films that I have tried leads to this message: 500 ERROR. 
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mattias1996

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Yeah, all my reviews are gone too, at least on desktop. Strangely they are all intact in the app mode.
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Bethany

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Same with me, since a couple of hours ago. Accessing IMDB on both my mobile, browsing only and not logging in onto my account, and laptop, when checking if it was happening on all devices or not. Not just on the review section for a few films but also when trying to access (read only) my review profile. So it's not a browser problem, it looks like the whole user review system is down.
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Ed Jones(XLIX)

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