I am trying to edit the contact information/representation listed for a client of mine. These reps no longer work for him

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I am trying to edit the contact information/representation listed for a client of mine.  These reps no longer represent him and I need them taken off, however the editor tool only lists 4 of the 8 listed and the 4 listed to edit are still fine.  
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Greg Hummel

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Posted 3 years ago

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Col Needham, Official Rep

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Do the missing contact details have an orange * on the main /name/ page?

If so, this is information added by the account which has claimed the page (hopefully you or your client).  It can be edited via http://pro.imdb.com/resume/update/representation
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Greg Hummel

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Yes, the ones that need to be removed have an orange asterisk.
Photo of Col Needham

Col Needham, Official Rep

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Please see above, you will need to find the account which has claimed the page for your client on IMDbPro (presumably either you, your client or their previous representation) and have them visit http://pro.imdb.com/resume/update/rep... to remove the old representation data. There's no need to duplicate the new representation data on that form.
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Greg Hummel

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That’s the problem. They won’t. Unprofessional people I’m dealing with.
Photo of Col Needham

Col Needham, Official Rep

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Your client has a headshot, resume and contact details via IMDbPro (for which his previous management is still paying). 

He will need his own IMDbPro account and then he should contact the IMDbPro help desk at https://secure.imdb.com/contact and reference this thread to ask for the page to be transferred from his old manager to his new account.