How to remove former representation

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  • Updated 5 years ago
  • Answered
One of my clients former representatives continues to add themselves as part of the clients team. How I can remove this person and not have them able to put themselves back on?
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Jordan Russell Moldo

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Posted 5 years ago

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Photo of Michelle

Michelle, Official Rep

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Hi Jordan -

We cannot restrict updates for a specific person or title to a single source or reject further changes, in other words, we can't prevent another party from submitting data to your clients page.  If incorrect representation data is listed on your clients page, you should continue submitting the corrections through our online Update form.

With that being said, if this is repeatedly occurring, meaning the wrong data is added, then removed (upon your request), and added and removed, and so on and so on, this is something our staff can investigate.  Id this continues, please let us know, including all the details, the name of your client and the wrong data listed, and our staff can look into it.