How come information that has been submitted doesnt show up, but does exist and is visible when I go to make correction/delete?

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
Added new episodes and credits to Season 2 of the web series MyMusic (2012- ) and the episodes show but the credits do not.
Photo of Vincent Ieraci

Vincent Ieraci

  • 5 Posts
  • 0 Reply Likes

Posted 7 years ago

  • 1
Photo of bluesmanSF

bluesmanSF, Champion

  • 10815 Posts
  • 6433 Reply Likes
Probably because it's in the process of being put up on the site. All affected pages get re-built with the new data. It takes a few days. If you've done it within the past 2 weeks, it likely just hasn't completed yet.
Photo of Vincent Ieraci

Vincent Ieraci

  • 5 Posts
  • 0 Reply Likes
posted the info 3 months ago
Photo of bluesmanSF

bluesmanSF, Champion

  • 10815 Posts
  • 6433 Reply Likes
Then you might want to post in this thread, the submission ID numbers and let staff check on the status. The credits show in edit mode, but are not on the pages? Or the episodes show up and no credits? If the credits don't show, you might submit proof, if you didn't do so when you submitted to add, putting them into the verification form http://www.imdb.com/helpdesk/data_ver.... The best proof would be screen captures of the on screen credits.
Photo of Vincent Ieraci

Vincent Ieraci

  • 5 Posts
  • 0 Reply Likes
Unfortunately its a web series and theres no credits. I didnt have an issue last season though. The credits show in edit mode, but are not on the page. Ill try to submit to the helpdesk and let you know the results...in probably 2-3 weeks. I love IMDB.
Photo of Emperor

Emperor, Champion

  • 6418 Posts
  • 3011 Reply Likes
If you paste the reference numbers in here then staff can take a look now.
Photo of Vincent Ieraci

Vincent Ieraci

  • 5 Posts
  • 0 Reply Likes
Do they view this community board? Is there any reason why I would not post the reference number (ex. sensitive information attached to it)?
Photo of Emperor

Emperor, Champion

  • 6418 Posts
  • 3011 Reply Likes
Do they view this community board?


Yep, all the time - there are half a dozen active staff members around and a few dozen signed up who cover specialist areas (and the boss is on here too).

Is there any reason why I would not post the reference number (ex. sensitive information attached to it)?


Nope. It is just the number and only staff can see the submission (which would, obviously, only usually have information people are happy to make public), so it is perfectly safe.
Photo of Vincent Ieraci

Vincent Ieraci

  • 5 Posts
  • 0 Reply Likes
Emperor is either a great help or a great con man. Ill take my chances.
130701-205606-724000
Photo of bluesmanSF

bluesmanSF, Champion

  • 10815 Posts
  • 6433 Reply Likes
LOL...or a little of both! But he was right on the money...as usual!